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Customer satisfaction towards ATM services : a case study of State Bank of India in Nadia District, West Bengal
Roy, Swapan Kumar; Roy, Suhas - In: Mudra : journal of finance and accounting 2 (2015) 1, pp. 100-114
Persistent link: https://www.econbiz.de/10011506894
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Overall customer satisfaction with banking services (mobile, online, ATM, and bank teller) : comparison between the U.S. and China
Simmers, Christina S.; Rast, Rebecca; Schaefer, Allen D.; … - In: Services marketing quarterly 43 (2022) 2, pp. 226-239
Persistent link: https://www.econbiz.de/10013178036
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Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking
Ayyagari, Madhavi; Parahoo, Sanjai K. - In: International journal of financial services management … 9 (2018) 2, pp. 103-118
Persistent link: https://www.econbiz.de/10011914143
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Automated banks' service quality in developing economy : empirical evidences from India
Sadiq, Mohd; Adil, Mohd; Khan, Mohammed Naved - In: International journal of services and operations management 33 (2019) 3, pp. 331-350
Persistent link: https://www.econbiz.de/10012145298
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Role of information technology on banking service delivery in Kathmandu Valley
Bhattarai, Mamata - In: Nepalese journal of finance : a publication of Uniglobe … 9 (2022) 4, pp. 13-23
Persistent link: https://www.econbiz.de/10014495073