Purpose – The purpose of this paper is to focus on the identification of barriers to the implementation of benchmarking initiatives. Managers have little guidance on strategies for successful implementation and face difficulties in anticipating problems. The main objective of this paper is to...

Investigates the link between benchmarking and operational performance using a sample of over 600 European manufacturing sites. Benchmarking is linked to the identification and adoption of improved operational practices, an increased understanding of competitive positioning, and the larger...

Reports on a joint project between IBM and the London Business School, where over 700 factories have so far been visited in an international benchmarking study. The objective has been to understand how far they have adopted manufacturing best practice and what operational benefits they have...