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Kundenkommunikation über Social Media : ein Planungsprozess
Fabian, Romy - 2011 - 1. Aufl.
Persistent link: https://www.econbiz.de/10008987272
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16th International Working Conference on Requirements Engineering: Foundation for Software Quality. Proceedings of the Workshops CreaRE, PLREQ, RePriCo and RESC
Bürsner, Simone (contributor); Dörr, Jörg (contributor);  … - 2010
This ICB Research Report constitutes the proceedings of the following four workshops which were held on Tuesday, 29th June 2010 as part of the Requirements Engineering: Foundation for Software Quality (REFSQ) conference 2010 at the University of Duisburg-Essen. First Workshop on Creativity in...
Persistent link: https://www.econbiz.de/10010308896
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Regulation and international innovative activities in the pharmaceutical industry
Van Cayseele, Patrick - 1987
Persistent link: https://www.econbiz.de/10000735718
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Operations planning and control
Greene, James H. - 1967 - 1. print
Persistent link: https://www.econbiz.de/10000619628
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Bankmarketing : schlanke Strukturen und Servicequalität als strategische Aufgabe für Universalkreditinstitute
Bielenberg, Ulf - 1997
Persistent link: https://www.econbiz.de/10000630484
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Total quality management : customer orientation without marketing?
Stauss, Bernd - 1993
Persistent link: https://www.econbiz.de/10000412469
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Qualitätsmanagement für Dienstleistungen : Grundlagen, Konzepte, Methoden
Bruhn, Manfred - 1997 - 2., überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10000601055
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Total customer satisfaction : lessons from 50 companies with top quality customer service
Horovitz, Jacques; Jurgens-Panak, Michele - 1992
Persistent link: https://www.econbiz.de/10000346024
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Qualitätscontrolling in Unternehmen des Anlagengeschäfts
Voggenreiter, Dietmar - 1999
Persistent link: https://www.econbiz.de/10000678754