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~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Lieferantenmanagement
16
Supplier relationship management
16
China
15
Lieferkette
12
Supply chain
12
Service quality
9
Arbeitsverhalten
8
Work behaviour
8
Customer satisfaction
7
Dienstleistungsqualität
7
Führungsstil
7
Innovation
7
Leadership style
7
Arbeitsgruppe
6
Firm performance
6
Innovation management
6
Innovationsmanagement
6
Quality management
6
Qualitätsmanagement
6
Team
6
Unternehmenserfolg
6
Consumer behaviour
5
E-commerce
5
Electronic Commerce
5
Internet
5
Kundenzufriedenheit
5
Theorie
5
Theory
5
USA
5
Betriebsklima
4
Confidence
4
Institutional economics
4
Institutionenökonomik
4
Inventory
4
Inventory model
4
Konsumentenverhalten
4
Lagerhaltungsmodell
4
Online retailing
4
Online-Handel
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English
4
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Cai, Shaohan
2
Jun, Minjoon
2
Yang, Zhilin
2
Jia, Flora Fang
1
Jiang, Ling
1
Palacios, Sergio
1
Zhang, Ruoqing
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International journal of quality & reliability management
2
Asia Pacific journal of marketing and logistics
1
Service business
1
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ECONIS (ZBW)
4
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The importance of customer focus for organizational performance : a study of Chinese companies
Cai, Shaohan
- In:
International journal of quality & reliability management
26
(
2009
)
4
,
pp. 369-379
Persistent link: https://www.econbiz.de/10009525902
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2
M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing
;
Jun, Minjoon
;
Palacios, Sergio
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
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3
Customer-perceived value and loyalty : how do key service quality dimensions matter in the context of B2C e-commerce?
Jiang, Ling
;
Jun, Minjoon
;
Yang, Zhilin
- In:
Service business
10
(
2016
)
2
,
pp. 301-317
Persistent link: https://www.econbiz.de/10011722302
Saved in:
4
The performance implications of perceptual differences of dependence in marketing channels : the mediating role of trust
Yang, Zhilin
;
Jia, Flora Fang
;
Cai, Shaohan
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
3
,
pp. 344-364
Persistent link: https://www.econbiz.de/10010384998
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