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A conceptual framework of e-loyalty in social-based e-commerce
Alhijawi, Bushra; Douglass, Hourya - In: International journal of business information systems : … 26 (2017) 4, pp. 413-431
Persistent link: https://www.econbiz.de/10011856637
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E-commerce customers behavior research using cohort analysis : a case study of COVID-19
Fedushko, Solomiia; Ustyianovych, Taras - In: Journal of open innovation : technology, market, and … 8 (2022) 1, pp. 1-21
Cohort analysis is a new practical method for e-commerce customers' research, trends in their behavior, and experience during the COVID-19 crisis. The purpose of the research is to validate the efficiency of this method on the e-commerce records data set and find out the critical factors...
Persistent link: https://www.econbiz.de/10012801591
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Usage of customer reviews in online shopping : analyzing characteristics of customer reviews
Kräuter, Saskia; Eine, Bastian; Quint, Werner - In: Proceedings of the IWEMB 2019 : Third International …, (pp. 191-210). 2020
Persistent link: https://www.econbiz.de/10012521559
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Individual level culture influence on online consumer iTrust aspects towards purchase intention across cultures : a S-O-R model
Sohaib, Osama; Kang, Kyeong - In: International journal of electronic business 12 (2015) 2, pp. 142-161
Persistent link: https://www.econbiz.de/10011458138
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Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas - 1998
Persistent link: https://www.econbiz.de/10000674496
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Management-Handbuch Electronic Commerce : Grundlagen, Strategien, Praxisbeispiele
Hermanns, Arnold (ed.) - 1999
Persistent link: https://www.econbiz.de/10000683041
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1998-: Thousand Oaks, CA : SAGE Publishing; 1998-2008: …; … - 12.1998 -
Persistent link: https://www.econbiz.de/10000657304
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Virtuelle Transaktionsgemeinschaften im Electronic Commerce : Management, Marketing und soziale Umwelt
Schubert, Petra - 1999
Persistent link: https://www.econbiz.de/10001403013