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Customer's financial literacy : European perspective
Smyczek, Sławomir - In: Annales Universitatis Mariae Curie-Skłodowska / H 51 (2017) 2, pp. 211-218
Persistent link: https://www.econbiz.de/10011986111
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Understanding drivers of consumer loyalty in the banking industry : a comparative study of Generation Z individuals exhibiting high vs. low financial literacy
Vlašić, Goran; Keleminić, Kristijan; Šubić, Roman - In: Management : journal of contemporary management issues 27 (2022) 1, pp. 213-235
Persistent link: https://www.econbiz.de/10013502526
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Relationships between providers and users of market research : the role of personal trust
Moorman, Christine; Deshpandé, Rohit; Zaltman, Gerald - 1993
Persistent link: https://www.econbiz.de/10000867282
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Marketing and customer behaviour
Jenkins, John R. G. - 1972
Persistent link: https://www.econbiz.de/10000666881
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Structural bonding in customer-supplier relationship : the case of prosumer versus consumer
Bliemel, Friedhelm; Eggert, Andreas - 1997
Persistent link: https://www.econbiz.de/10000676821
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Experience-based aspects of shopping attitudes : the roles of norms and loyalty
Meyer, Tracy - In: Journal of retailing and consumer services 15 (2008) 4, pp. 324-333
Persistent link: https://www.econbiz.de/10003729874
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Consumer shopping value, satisfaction and loyalty in discount retailing
Carpenter, Jason M. - In: Journal of retailing and consumer services 15 (2008) 5, pp. 358-363
Persistent link: https://www.econbiz.de/10003742276
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Managing the acceptance of technology-mediated remote services : enhancing customer's collaboration and technology perceptions
Wünderlich, Nancy V. - In: Technologie und Dienstleistung : Innovationen in …, (pp. 39-45). 2008
Persistent link: https://www.econbiz.de/10003762704
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A switching costs explanation of tying and warranties
Iacobucci, Edward M. - In: The journal of legal studies 37 (2008) 2/1, pp. 431-458
Persistent link: https://www.econbiz.de/10003769337