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The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja; Slapničar, Sergeja; Štumberger, Neža - In: Journal of business economics and management 16 (2015) 4, pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
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Relationship quality and customer loyalty in the Tanzanian microfinance sector
Tegambwage, Amani Gration; Kasoga, Pendo Shukrani - In: Journal of financial services marketing 29 (2024) 1, pp. 138-153
Persistent link: https://www.econbiz.de/10014479261
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Der Wirtschaftsprüfer im Spannungsfeld zwischen Kundenorientierung und Prüfungspflicht
Gelb, Gerd - In: Aktuelle Fragen in der Versicherungswirtschaft : mit …, (pp. 55-68). 2005
Persistent link: https://www.econbiz.de/10003067224
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Client identification and client commitment in a privately held client setting : unique constructs with opposite effects on auditor objectivity
Herda, David N.; Lavelle, James J. - In: Accounting horizons : a quarterly publication of the … 29 (2015) 3, pp. 577-601
Persistent link: https://www.econbiz.de/10011374533
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How partners' views influence auditor judgment
Peytcheva, Marietta; Gillett, Peter R. - In: Auditing : a journal of practice & theory 30 (2011) 4, pp. 285-301
Persistent link: https://www.econbiz.de/10009407917
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Does audit fee homogeneity exist? : premiums and discounts attributable to individual partners
Taylor, Stuart D. - In: Auditing : a journal of practice & theory 30 (2011) 4, pp. 249-272
Persistent link: https://www.econbiz.de/10009407919
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Auditor commitment to privately held clients and its effect on value-added audit service
Herda, David N.; Lavelle, James J. - In: Auditing : a journal of practice & theory 32 (2013) 1, pp. 113-137
Persistent link: https://www.econbiz.de/10009721276
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Perceptions of audit service quality and auditor retention
Butcher, Kym; Harrison, Graeme L.; Ross, Philip - In: International journal of auditing : IJA 17 (2013) 1, pp. 54-74
Persistent link: https://www.econbiz.de/10009723011
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Auditor performance, client satisfaction and client loyalty : evidence from Belgian non-profits
Reheul, Anne-Mie; Van Caneghem, Tom; Verbruggen, Sandra - In: International journal of auditing : IJA 17 (2013) 1, pp. 19-37
Persistent link: https://www.econbiz.de/10009723021