Auditor performance, client satisfaction and client loyalty : evidence from Belgian non-profits
Year of publication: |
2013
|
---|---|
Authors: | Reheul, Anne-Mie ; Van Caneghem, Tom ; Verbruggen, Sandra |
Published in: |
International journal of auditing : IJA. - Oxford : Blackwell, ISSN 1090-6738, ZDB-ID 1449360-3. - Vol. 17.2013, 1, p. 19-37
|
Subject: | Wirtschaftsprüfung | Financial audit | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Nonprofit-Organisation | Nonprofit organization | Belgien | Belgium |
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