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Quality of relationships with alternative suppliers : the role of supplier resilience and perceived benefits in supply networks
Börekçi, Dilek Yilmaz; Say, Arzu Işeri; Kabasakal, Hayat - In: Journal of management & organization : JMO 20 (2014) 6, pp. 808-831
Persistent link: https://www.econbiz.de/10011905894
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The structural and executional components of customer concentration : implications for supplier performance
Matsumura, Ella Mae; Schloetzer, Jason D. - In: Journal of management accounting research : JMAR 30 (2018) 1, pp. 185-202
Persistent link: https://www.econbiz.de/10011906575
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The effect of long-term customer relationships and customer-related business uncertainty on the performance of logistic service providers
Kuula, Markku; Malik, Markku; Raitasuo, Pinja; … - In: International journal of integrated supply management : … 11 (2017) 2/3, pp. 172-192
Persistent link: https://www.econbiz.de/10011846477
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Supply chain relationship quality and performance in technological turbulence : an artificial neural network approach
Tsai, Juin-Ming; Hung, Shiu-Wan - In: International journal of production research 54 (2016) 9/10, pp. 2757-2770
Persistent link: https://www.econbiz.de/10011496715
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Justice served : mitigating damaged trust stemming from supply chain disruptions
Wang, Qiong; Craighead, Christopher W.; Li, Julie Juan - In: Journal of operations management 32 (2014) 6, pp. 374-386
Persistent link: https://www.econbiz.de/10010486496
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Exploring the antecedents of preferential customer treatment by suppliers : a mixed methods approach
Hüttinger, Lisa; Schiele, Holger; Schröer, Dennis - In: Supply chain management : an international journal 19 (2014) 5/6, pp. 697-721
Persistent link: https://www.econbiz.de/10010436682
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Customers’ attribution of blame in chain store settings : the perspectives of relationship orientation
Chen, Yi-Mu; Huang, Tseng-Lung - In: Journal of relationship marketing : innovations & … 14 (2015) 3, pp. 220-238
Persistent link: https://www.econbiz.de/10011383851
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Collaborative customer relationship management : taking CRM to the next level; with 7 tables
Kracklauer, Alexander H. (contributor);  … - 2004
Persistent link: https://www.econbiz.de/10001740554
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Store performance optimization : demand and supply side implications
Mohr, Stefan - 2002 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001658278
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City-Logistik als Teil der Supply-Chain : Entwicklung einer Konzeption vor dem Hintergrund infrastruktureller Veränderungen
Wagner, Thomas - 2002
Persistent link: https://www.econbiz.de/10001631284