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The international journal of human resource management
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ECONIS (ZBW)
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The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in China
Huang, Xu
;
Chan, Simon C. H.
;
Lam, Wing
;
Nan, Xinsheng
- In:
The international journal of human resource management
21
(
2010
)
7/9
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10008649910
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2
Chinese hotel employees in the smiling masks : roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance
Chen, Ziguang
;
Sun, Hongwei
;
Lam, Wing
;
Hu, Qing
;
Huo, …
- In:
The international journal of human resource management
23
(
2012
)
4
,
pp. 826-845
Persistent link: https://www.econbiz.de/10009503774
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