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Services offshoring is on the rise. Due to recent innovations in communication technologies, many services that used to … over the past decades, indicating under-exploitation of the potential for services offshoring. To understand this … establishes that the level of services offshoring is lower in industries with greater offshoring potentials, as captured by their …
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Some countries and regions have been more successful than others in developing information technology-business process outsourcing (IT-BPO) services industries. India and the Philippines in particular have offered educated human resources at low cost, attractive fiscal incentives, and industrial...
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