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Business services
Relationship marketing
9
Beziehungsmarketing
8
Dienstleistung
8
Dienstleistungssektor
8
Innovation
7
Services
7
Dienstleistungsqualität
6
Innovation management
6
Innovationsmanagement
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Service industry
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Service quality
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USA
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United States
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Customer satisfaction
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Kundenzufriedenheit
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New product development
4
Produktentwicklung
4
Competitive advantage
3
Consumer behaviour
3
Customer service
3
Konsumentenverhalten
3
Kundenservice
3
Service-Dominant Logic
3
Service-dominant logic
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Value creation
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Vereinigte Staaten
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Wettbewerbsvorteil
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Betriebliche Wertschöpfung
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Buyer-seller relationships
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Collaboration
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Epistemology
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Forschung
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Gesundheitsversorgung
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Health care
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Lieferantenmanagement
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Marketingmanagement
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Brown, Stephen Walter
2
Eliram, Lisa M.
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Gallan, Andrew S.
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Michel, Stefan
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Tate, Wendy L.
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California management review
1
Journal of service research : JSR
1
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ECONIS (ZBW)
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Service-logic innovations: how to innovate customers, not products
Michel, Stefan
;
Brown, Stephen Walter
;
Gallan, Andrew S.
- In:
California management review
50
(
2007/08
)
3
,
pp. 49-65
Persistent link: https://www.econbiz.de/10003733779
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2
Offshore outsourcing of services : a stakeholder perspective
Tate, Wendy L.
;
Eliram, Lisa M.
;
Brown, Stephen Walter
- In:
Journal of service research : JSR
12
(
2009/10
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10003878838
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