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Service quality in the USA and mainland China's fast-food restaurants
Qin, Hong; Prybutok, Victor R.; Peak, Daniel A. - In: International journal of services and standards 5 (2009) 4, pp. 291-315
Persistent link: https://www.econbiz.de/10003970445
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The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao; Qin, Hong; Prybutok, Victor R.; Blankson, Charles - In: Quality management journal : QMJ 19 (2012) 4, pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
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KFC's radical approach to China
Bell, David E.; Shelman, Mary L. - In: Harvard business review : HBR 89 (2011) 11, pp. 137-142
Persistent link: https://www.econbiz.de/10009380905
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Am I the only one this supervisor is laughing at? : effects of aggressive humor on employee strain and addictive behaviors
Huo, Yuanyuan; Lam, Wing; Chen, Ziguang - In: Personnel psychology : a journal of applied research 65 (2012) 4, pp. 859-885
Persistent link: https://www.econbiz.de/10009678859
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Leader perfectionism : friend or foe of employee creativity? : locus of control as a key contingency
Xu, Linna; Liu, Zhi; Ji, Ming; Dong, Yuntao; Wu, Chia-Huei - In: Academy of Management journal : AMJ 65 (2022) 6, pp. 2092-2117
Persistent link: https://www.econbiz.de/10013548989
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Does burnout decrease with teacher professional identity among teachers in China?
Li, Xinwei; Xiao, Weilong; Sun, Changkang; Li, Weijian; … - In: Journal of career development 50 (2023) 5, pp. 983-996
Persistent link: https://www.econbiz.de/10014384611
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Emerging consumer perspectives on American franchise offerings : variety seeking behavior in China
Grünhagen, Marko; Dant, Rajiv P.; Zhu, Mingxia - In: Journal of small business management : JSBM ; a joint … 50 (2012) 4, pp. 596-620
Persistent link: https://www.econbiz.de/10009658099
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Cultural convergence in emerging markets : the case of McDonald's in China and India
Jeon, Hyo Jin; Meiseberg, Brinja; Dant, Rajiv P.; … - In: Journal of small business management : JSBM ; a joint … 54 (2016) 2, pp. 732-749
Persistent link: https://www.econbiz.de/10011457350
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Differences in emotional labor across cultures : a comparison of Chinese and US service workers
Allen, Joseph A.; Diefendorff, James M.; Ma, Yufeng - In: Journal of business and psychology 29 (2014) 1, pp. 21-35
Persistent link: https://www.econbiz.de/10010340201
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A model of face practices in Chinese business culture : implications for Western businesspersons
Cardon, Peter W. - In: Thunderbird international business review 51 (2009) 1, pp. 19-36
Persistent link: https://www.econbiz.de/10003803545