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China
Service quality
21,471
Dienstleistungsqualität
20,720
Taiwan
14,116
Customer satisfaction
6,453
Kundenzufriedenheit
6,257
Consumer behaviour
4,669
Konsumentenverhalten
4,592
Relationship marketing
4,031
Beziehungsmarketing
4,013
Qualitätsmanagement
2,601
Quality management
2,564
Wirtschaftsprüfung
2,505
Financial audit
2,499
USA
1,972
United States
1,929
Krankenhaus
1,855
Hospital
1,844
Health care
1,572
Gesundheitsversorgung
1,542
Südkorea
1,525
Theorie
1,515
South Korea
1,504
Theory
1,482
Gesundheitswesen
1,271
Health care system
1,252
Product quality
1,220
Produktqualität
1,208
Customer service
1,177
service quality
1,171
Kundenservice
1,120
Deutschland
1,090
Dienstleistungssektor
1,087
Service industry
1,081
Germany
1,004
Hotel industry
932
Hotellerie
931
Schätzung
913
Estimation
897
Japan
887
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276
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1,326
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853
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14
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938
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65
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37
research-article
37
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23
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16
Fallstudie
16
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6
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5
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4
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4
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4
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4
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2
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2
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2
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English
1,878
Undetermined
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German
90
Chinese
17
French
7
Russian
3
Polish
2
Italian
1
Japanese
1
Portuguese
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Author
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McAleer, Michael
14
Chow, Peter C. Y.
12
Chang, Chia-Lin
10
Lee, Soocheol
10
Gälli, Anton
9
Hayakawa, Kazunobu
9
Herrmann-Pillath, Carsten
8
Hsu, Cathy H. C.
8
Hsu, Shu-Han
8
Pollitt, Hector
8
Sheng, Lijun
8
Wang, Zhi
8
Cheung, Yin-Wong
7
Chewpreecha, Unnada
7
Fung, Kwok-chiu
7
Meng, Juanjuan
7
Wang, Joseph Tao-yi
7
Yu, Zongxian
7
Zhang, Min
7
Zhu, Ying
7
Bass, Hans H.
6
Chen, Tain-Jy
6
Chi, Wuchun
6
Chow, Gregory C.
6
Chung, Chin
6
Ciuriak, Dan
6
Fu, Tsu-tan
6
Hung, Kam
6
LIM, WILLIAM S.W.
6
Leng, Tse-Kang
6
Pollack, Jonathan D.
6
Qi, Baolei
6
Rasiah, Rajah
6
Storesletten, Kjetil
6
Su, LuJun
6
Warner, Malcolm
6
Yeh, Kuo-chun
6
Zilibotti, Fabrizio
6
Chang, Kuo-I
5
Chinn, Menzie David
5
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Institute of Developing Economies, Japan External Trade Organization (JETRO)
6
Institute of Southeast Asian Studies
5
Stiftung Wissenschaft und Politik
5
Ajia Keizai Kenkyūsho <Chiba>
4
Commission on Extraterritorial Jurisdiction in China
4
Edward Elgar Publishing
4
National Bureau of Economic Research
4
USA / Congress / Senate / Committee on Foreign Relations
4
East Asian Institute <Singapur>
3
Industrial Development and Investment Center <Taipeh>
3
International Bank for Reconstruction and Development
3
International Labour Organization (ILO), United Nations
3
Ministry of Education
3
Republic of China
3
World Scientific Publishing Co. Pte. Ltd.
3
American Enterprise Institute for Public Policy Research
2
Bundesstelle für Außenhandelsinformation <Köln>
2
EcoMod Network
2
Forschungsinstitut für Wirtschaftlich-Technische Entwicklungen in Japan und im Pazifikraum
2
Griswold Center for Economic Policy Studies, Department of Economics
2
House of Representatives
2
Institute of International Relations <Taipeh>
2
Institute of Social Studies (ISS)
2
OECD
2
PriceWaterhouse and Co. <New York, NY>
2
Symposium on Greater China <1994, Duisburg>
2
United States / Congress / House / Committee on International Relations / Subcommittee on Future Foreign Policy Research and Development
2
World Trade Organization
2
Zhonghua jing ji yan jiu yuan
2
Agricultural and Applied Economics Association - AAEA
1
American Bar Association / Section of International Law and Practice
1
American Bar Association / Standing Committee on Law and National Security
1
American Institute of Crop Ecology
1
Asia Network Information Center <München>
1
Asian Law & Economics Association
1
Asian Law & Economics Association / Annual meeting / Symposium <10., 2014, Taipeh>
1
Asian Pacific Tax Conference <5, 1988, Singapur>
1
Asian Pacific Tax and Investment Research Centre <Singapur>
1
Australia Japan Research Centre
1
Australien / East Asia Analytical Unit
1
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Published in...
All
Issues & studies : a social science quarterly on China, Taiwan, and East Asian affairs
59
Public Space in Urban Asia
20
Journal of travel and tourism marketing
16
Journal of business research : JBR
15
Tourism management : research, policies, practice
15
China economic review : an international journal
14
Asian survey : a bimonthly review of contemporary Asian affairs
13
International journal of contemporary hospitality management
13
Energy, environmental and economic sustainability in East Asia : policies and institutional reforms
11
Journal of air transport management
11
Mitteilungen des Instituts für Asienkunde, Hamburg
11
Applied economics letters
10
EAI working paper
10
SpringerLink / Bücher
10
IDE discussion papers
9
International journal of hospitality management
9
Journal of business ethics : JOBE
9
The Chinese economy
9
The international journal of human resource management
9
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
8
Asian economic papers
8
Economic reform and cross-strait relations : Taiwan and China in the WTO
8
Free China review : a monthly magazine
8
Review of Pacific Basin financial markets and policies
8
Asia Pacific business review
7
Asia Pacific journal of marketing and logistics
7
Economic integration across the Taiwan strait : global perspectives
7
Journal of Current Chinese Affairs - China aktuell
7
Pacific community : an Asian quarterly review
7
Series on contemporary China
7
Zi you zhong guo zhi gong ye
7
Accounting and business research
6
Applied economics
6
Asian economic and political issues
6
Chinese management studies : CMS
6
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
6
IDE Discussion Papers
6
International journal of quality & reliability management
6
Journal of Chinese Economic and Foreign Trade Studies
6
Journal of hospitality marketing & management
6
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Source
All
ECONIS (ZBW)
2,012
RePEc
91
Other ZBW resources
44
USB Cologne (EcoSocSci)
29
EconStor
14
OLC EcoSci
3
Showing
1
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10
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2,193
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date (oldest first)
1
The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew
;
Hsu, Cathy H. C.
;
Baum, Tom
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
Saved in:
2
Examining service shortfalls : a case study of Chinese group package tours to Australia
Chen, Hanyu
;
Weiler, Betty
;
Young, Martin
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
4
,
pp. 371-386
Persistent link: https://www.econbiz.de/10011951667
Saved in:
3
Seniors' perceptions of service features on outbound group package tours
Wang, Kuo-Ching
;
Ma, Ai-ping
;
Hsu, Mei-ting
;
Jao, Po-chen
; …
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1021-1027
Persistent link: https://www.econbiz.de/10009755371
Saved in:
4
Quality deterioration in package tours : the interplay of asymmetric information and reputation
Chen, Yong
;
Mak, Barry
;
Li, Zhou
- In:
Tourism management : research, policies, practice
38
(
2013
),
pp. 43-54
Persistent link: https://www.econbiz.de/10009764413
Saved in:
5
Why can package tours hurt tourists? : evidence from China’s tourism demand in Hong Kong
Chen, Yong
;
Schuckert, Markus
;
Song, Haiyan
;
Chon, Kaye
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
4
,
pp. 427-439
Persistent link: https://www.econbiz.de/10011458620
Saved in:
6
Tour guide performance and tourist satisfaction: a study of the package tours in Shanghai
Huang, Songshan Sam
;
Hsu, Cathy H. C.
;
Chan, Andrew
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 3-33
Persistent link: https://www.econbiz.de/10003968130
Saved in:
7
Service customization : to upgrade or to downgrade? : an investigation of how option framing affects tourists' choice of package-tour services
Jin, Liyin
;
He, Yanqun
;
Song, Haiyan
- In:
Tourism management : research, policies, practice
33
(
2012
)
2
,
pp. 266-275
Persistent link: https://www.econbiz.de/10009408462
Saved in:
8
Beyond the mass tourism stereotype : power and empowerment in Chinese tour packages
Wang, Ying
;
Weaver, David B.
;
Kwek, Anna
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
6
,
pp. 724-737
Persistent link: https://www.econbiz.de/10011513127
Saved in:
9
Chinese outbound tourist preferences for all-inclusive group package tours : a latent class choice model
Chen, Nan
;
Masiero, Lorenzo
;
Hsu, Cathy H. C.
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
6
,
pp. 916-931
Persistent link: https://www.econbiz.de/10012050674
Saved in:
10
Face and facework in ethnic Chinese shopping-intensive package tours : dynamics and outcomes
Kwek, Anna
;
Wang, Ying
;
Weaver, David B.
- In:
Tourism management : research, policies, practice
74
(
2019
),
pp. 396-407
Persistent link: https://www.econbiz.de/10012128686
Saved in:
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