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Outpatient service quality and doctor-patient relationship : a study in Chinese public hospital

Duan, Guimin; Qiu, Lan; Yu, Weiping; Hu, Hao - In: International journal of services, economics and management 6 (2014) 1, pp. 97-111

Persistent link: https://www.econbiz.de/10010432320

The Influence of Encounter Service Quality on Patient Satisfaction : An Empirical Study in Chinese Public Hospitals

Wang, Wenxin - 2020

Purpose: This paper examined the association between perceived service quality and patient satisfaction of Chinese out-patients … hospital's and logistics multiple regression investigation, the researchers tested and estimated the statistical effects of the … department's services (perceived service quality) as a predictor for out-patients satisfaction.Findings: The analysis shows that …

Persistent link: https://www.econbiz.de/10012824758

Using structural equation modeling to analyze patient value, satisfaction, and loyalty : a case study of healthcare in China

Miao, Rui; Zhang, Hui; Wu, Qi; Zhang, Jie; Jiang, Zhibin - In: International journal of production research 58 (2020) 2, pp. 577-596

Persistent link: https://www.econbiz.de/10012193981

The link between participation in management decision-making and quality of patient care as perceived by Chinese doctors

Chaojie Liu; Bartram, Timothy; Casimir, Gian; Leggat, … - In: Public management review 17 (2015) 10, pp. 1425-1443

Persistent link: https://www.econbiz.de/10011441118

Tertiary hospitals or community clinics? : an enquiry into the factors affecting patients' choice for healthcare facilities in urban China

Jiang, Shan; Gu, Yuanyuan; Yang, Fan; Wu, Tao; Wang, Hui; … - In: China economic review : an international journal 63 (2020), pp. 1-14

Persistent link: https://www.econbiz.de/10012597671

Geographic variation in inpatient care utilization, outcomes and costs for dementia patients in China

Lin, Zhuoer; Ba, Fang; Allore, Heather; Liu, Gordon G.; … - 2022

utilization, outcomes, and costs for patients hospitalized for dementia in China. Regional patterns demonstrate gaps in equity and … efficiency of dementia care and management for dementia patients. Health policy and practices should consider geographic …

Persistent link: https://www.econbiz.de/10013448825