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(Im)personalization in German and English negative online reviews : contrasts, comparisons, and cognitive implications
Fastrich, Bridgit - In: International journal of business communication : IJBC … 61 (2024) 1, pp. 39-69
Persistent link: https://www.econbiz.de/10014635462
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Der Einfluss der Dienstleistungsqualität auf die Einkaufsstättentreue
Bauer, Hans H.; Exler, Stefanie; Reichardt, Tina; … - 2006
Persistent link: https://www.econbiz.de/10003355045
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Economic influences on customer satisfaction : an international comparison
Frank, Björn; Enkawa, Takao - In: International journal of business environment : IJBE 2 (2008/09) 3, pp. 336-355
Persistent link: https://www.econbiz.de/10003849635
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Nationale Kundenbarometer im Vergleich : Theorie - Empirie - Gestaltungsvorschläge
Ertl, Robert - 2001 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001621049
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Kundenzufriedenheit mit produktionsnahen deutschen Serviceleistungen : Ergebnisse der Analysen in Deutschland, USA und China
Eversheim, Walter (contributor) - 2000
Persistent link: https://www.econbiz.de/10001635039
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Birth Satisfaction Units (BSU) : measuring cross-national differences in human well-being
Pritchett, Lant - 2010
Persistent link: https://www.econbiz.de/10008822120
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Differences between stayers, switchers, and heavy switchers : a study in the telecommunications service market
Moreira, António Carrizo; Silva, Pedro Miguel; … - In: Marketing intelligence & planning 34 (2016) 6, pp. 843-862
Persistent link: https://www.econbiz.de/10011572236
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Does culture matter? : corporate reputation and sustainable satisfaction in the Chinese and German banking sector
Damberg, Svenja; Liu, Yide; Ringle, Christian M. - In: Journal of marketing analytics : JMA 12 (2024) 1, pp. 6-24
Persistent link: https://www.econbiz.de/10014538735
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Birth Satisfaction Units (BSU) : Measuring Cross-National Differences in Human Well-Being
Pritchett, Lant - 2013
While everyone agrees that GDP per capita is an inadequate measure of a country’s overall “development” it is difficult to specify what, if anything, should take its place as a useful single summary number (or even just ranking). The Human Development Index is a prominent alternative which...
Persistent link: https://www.econbiz.de/10014151965