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Employment systems in call centres in the United Stats and India
Batt, Rosemary L.; Doellgast, Virginia; Kwon, Hyunji - In: The next available operator : managing human resources …, (pp. 217-252). 2009
Persistent link: https://www.econbiz.de/10003923645
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Employer strategies and wages in new service activities : a comparison of co-ordinated and liberal market economies
Batt, Rosemary L.; Nohara, Hiroatsu; Kwon, Hyunji - In: BJIR : an international journal of employment relations 48 (2010) 2, pp. 400-435
Persistent link: https://www.econbiz.de/10008839596
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Collective voice under decentralized bargaining : a comparative study of work reorganization in US and German call centres
Doellgast, Virginia - In: BJIR : an international journal of employment relations 48 (2010) 2, pp. 375-399
Persistent link: https://www.econbiz.de/10008839598
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Disintegrating democracy at work : labor unions and the future of good jobs in the service economy
Doellgast, Virginia - 2012
Persistent link: https://www.econbiz.de/10009517861
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Marketization, inequality, and institutional change : toward a new framework for comparative employment relations
Greer, Ian; Doellgast, Virginia - In: The journal of industrial relations : the journal of … 59 (2017) 2, pp. 192-208
Persistent link: https://www.econbiz.de/10011703870
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Institutions as constraints and resources : explaining cross‐national divergence in performance management
Doellgast, Virginia; Marsden, David - In: Human resource management journal 29 (2019) 2, pp. 199-216
Persistent link: https://www.econbiz.de/10012025072
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Internationally comparative employment relations
Bamber, Greg; Doellgast, Virginia; Wright, Chris F.; … - In: A research agenda for work and employment, (pp. 61-80). 2024
Persistent link: https://www.econbiz.de/10015045078