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An examination of cross-cultural differences in e-service quality, e-satisfaction and e-marketing success : Korean vs. American portal sites

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A cross-cultural comparison of the impact of social presence on website trust, usefulness and enjoyment

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Perception of Retail Investors on Web Reporting by Stock Exchanges – Comparison of NSE and BSE Websites

Singh, Raman - 2015

mobilization for companies and implement the policy agenda of the government through mandatory disclosures. The website is the … apparent face of the stock exchanges through which they communicate with the investors, analyst and researchers. Website has … with respect to website reporting by stock exchanges …

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Technology readiness and customer satisfaction with travel technologies : a cross-country investigation

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Cross-cultural measurement of transaction-specific customer satisfaction in the services industry

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Antecedents and consequences of customer satisfaction : do they differ across online and offline purchases?

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Broadening the perspective on e-commerce : a comparative analysis of mobile shopping and traditional online shopping

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Airlines' privatisation in Europe : fully versus partial divestiture

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Learning from the airlines? A comparative assessment of competitive strategies for railway companies

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