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Banks in Serbia need to improve their customer relationship management
Ćirić, Maja - In: Ekonomika : međunarodni časopis za ekonomsku teoriju … 55 (2009) 3/4, pp. 100-109
Persistent link: https://www.econbiz.de/10003885188
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The impact of competition on bank orientation
Degryse, Hans (contributor); Ongena, Steven (contributor) - 2006
Persistent link: https://www.econbiz.de/10003376492
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Bankenwettbewerb und Kreditzyklen
Gericke, Pierre-André - 2010
Persistent link: https://www.econbiz.de/10008823280
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The impact of competition on bank orientation
Degryse, Hans; Ongena, Steven - In: Journal of financial intermediation 16 (2007) 3, pp. 399-424
Persistent link: https://www.econbiz.de/10003500689
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Customer-centricity evolution as a foundation of bank's competitive strategy
Klimontowicz, Monika - In: Journal of economics & management 16 (2014), pp. 45-59
Persistent link: https://www.econbiz.de/10010423418
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European banks and cross-selling
Ciarrapico, Anna Micaela; Cosci, Stefania - In: Applied economics letters 18 (2011) 4/6, pp. 555-559
Persistent link: https://www.econbiz.de/10009233524
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Corporate reputation and customer loyalty as the measures of competitive enterprise position : empirical analyses on the example of Polish banking sector
Szwajca, Danuta - In: Oeconomia Copernicana 7 (2016) 1, pp. 91-106
Persistent link: https://www.econbiz.de/10011499451
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The role of banks as producers of information : can it survive competition and cross-selling incentives?
Cosci, Stefania; Meliciani, Valentina; Sabato, Valentina - In: Review of economics & finance 5 (2015) 4, pp. 60-77
Persistent link: https://www.econbiz.de/10011411191
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Relationship lending and competition : higher switching cost does not necessarily imply greater relationship benefits
Vesala, Timo - 2005
Persistent link: https://www.econbiz.de/10002864041
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Multiple banking relationships : competition among "inside" banks
Baglioni, Angelo - In: Rivista italiana degli economisti : the journal of the … 7 (2002) 2, pp. 165-196
Persistent link: https://www.econbiz.de/10003048254