Similar Search Results

Edvardsson, Bo; Tronvoll, Bård; Höykinpuro, Ritva - In: Managing service quality : MSQ ; an international journal 21 (2011) 4, pp. 331-349

Persistent link: https://www.econbiz.de/10009266595

Xu, Yingzi; Marshall, Roger; Edvardsson, Bo; Tronvoll, Bård - In: Journal of service management 25 (2014) 3, pp. 369-387

Persistent link: https://www.econbiz.de/10010384971

Xu, Yingzi; Tronvoll, Bård; Edvardsson, Bo - In: The service industries journal 34 (2014) 16, pp. 1253-1271

Persistent link: https://www.econbiz.de/10010492121

Arsenovic, Jasenko; De Keyser, Arne; Edvardsson, Bo; … - In: Journal of business research : JBR 134 (2021), pp. 342-351

Persistent link: https://www.econbiz.de/10012643777

Arsenovic, Jasenko; Edvardsson, Bo; Otterbring, Tobias; … - In: Marketing letters : a journal of research in marketing 34 (2023) 1, pp. 69-82

Persistent link: https://www.econbiz.de/10014265992

Tronvoll, Bård - In: Journal of service management 22 (2011) 1, pp. 111-134

Persistent link: https://www.econbiz.de/10009010792

Tronvoll, Bård - In: European journal of marketing : EJM 46 (2012) 1/2, pp. 284-305

Persistent link: https://www.econbiz.de/10009514971

Svari, Sander; Svensson, Göran; Slåtten, Terje; … - In: Managing service quality : MSQ ; an international journal 20 (2010) 1, pp. 26-45

Persistent link: https://www.econbiz.de/10003940603

Svari, Sander; Slåtten, Terje; Svensson, Göran; … - In: The journal of services marketing 25 (2011) 5, pp. 323-335

Persistent link: https://www.econbiz.de/10009272255