Narrow search
Showing 1 - 10 of 12
Cover Image
A study on e-CRM implementation and e-loyalty at different stages of transaction cycle
Alhaiou, Talhat; Irani, Zahir; Ali, Maged - In: International journal of logistics systems and management 11 (2012) 2, pp. 270-284
Persistent link: https://www.econbiz.de/10009552557
Cover Image
Are U.K. citizens satisfied with e-government services? Identifying and testing antecedents of satisfaction
Weerakkody, Vishanth; Irani, Zahir; Lee, Habin; Hindi, … - In: Information systems management 33 (2016) 4, pp. 331-343
Persistent link: https://www.econbiz.de/10011633810
Cover Image
Examining the success of the online public grievance redressal systems : an extension of the IS success model
Rana, Nripendra P.; Dwivedi, Yogesh Kumar; Williams, … - In: Information systems management 32 (2015) 1, pp. 39-59
Persistent link: https://www.econbiz.de/10011307913
Cover Image
Consumer adoption of internet banking in Jordan : examining the role of hedonic motivation, habit, self-efficacy and trust
Alalwan, Ali A.; Dwivedi, Yogesh Kumar; Rana, Nripendra P. - In: Journal of financial services marketing : JFSM 20 (2015) 2, pp. 145-157
Persistent link: https://www.econbiz.de/10011480255
Cover Image
Et-Moone and marketing relationship governance : the effect of digital transformation and ICT during the COVID-19 pandemic
Alalwan, Ali Abdallah; Baabdullah, Abdullah Mohammed; … - In: Industrial marketing management : the international … 98 (2021), pp. 241-254
Persistent link: https://www.econbiz.de/10013206369
Cover Image
A new health care system enabled by machine intelligence : elderly people's trust or losing self control
Shareef, Mahmud Akhter; Kumar, Vinod; Dwivedi, Yogesh Kumar - In: Technological forecasting & social change : an … 162 (2021), pp. 1-16
Persistent link: https://www.econbiz.de/10012665650
Cover Image
Jordanian consumers' adoption of telebanking : Influence of perceived usefulness, trust and self-efficacy
Alalwan, Ali Abdallah; Dwivedi, Yogesh Kumar; Rana, … - In: The international journal of bank marketing : IJBM 34 (2016) 5, pp. 690-709
Persistent link: https://www.econbiz.de/10011606389
Cover Image
How service quality and outcome confidence drive pre-outcome word-of-mouth
Ifie, Kemefasu; Simintiras, Antonis C.; Dwivedi, Yogesh … - In: Journal of retailing and consumer services 44 (2018), pp. 214-221
Persistent link: https://www.econbiz.de/10011904399
Cover Image
Trustworthiness of digital government services : deriving a comprehensive theory through interpretive structural modelling
Janssen, Marijn; Rana, Nripendra P.; Slade, Emma L.; … - In: Public management review 20 (2018) 5, pp. 647-671
Persistent link: https://www.econbiz.de/10011887477
Cover Image
How does involvement build loyalty towards music-streaming platforms? : a multi-analytical SEM-ANN technique
Theadora, Clarissa; Amelia, Maria Veronica; Tan, Garry … - In: The journal of product & brand management 32 (2023) 4, pp. 645-660
Persistent link: https://www.econbiz.de/10014281363