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An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
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Negative word of mouth and online shopping : examining the role of psychological contract violation, trust and satisfaction
Mehmood, Sana; Rashid, Yasir; Zaheer, Salman - In: Pakistan journal of commerce and social sciences 12 (2018) 3, pp. 886-908
In a highly competitive e-retailing world, service provision fulfilling the customer's expectations plays a crucial role in survival and sustainability of buyer-seller relationship. However, service failure could result in negative outcomes due to destruction of this relationship. From...
Persistent link: https://www.econbiz.de/10011965367
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Relational benefits as predictors of relationship quality outcomes in online retailing
Maduku, Daniel K.; Mathaba, Ryan L. - In: Journal of electronic commerce in organizations : JECO 20 (2022) 1, pp. 1-34
Persistent link: https://www.econbiz.de/10014306932
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What can influence the consumers' online word-of-mouth? : an online gaming perspective
Liao, Shu-hsien; Chung, Yu-chun; Chang, Wen-jung - In: International journal of services technology and management 19 (2013) 4/5/6, pp. 278-293
Persistent link: https://www.econbiz.de/10009791681
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The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas; Sousa, Bruno - In: International journal of electronic customer … 13 (2021) 2, pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
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Factors affecting online purchase intention of consumers : a comparative approach between China and Uzbekistan
Liu, Dawei; Shi, Miao; Kang, Yuting; Egamberdiev, Nodir; … - In: European journal of international management : EJIM 17 (2022) 1, pp. 114-148
Persistent link: https://www.econbiz.de/10012798036
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Affect-based and personality-based trust and risk in social commerce
Abou-Elgheit, Emad - In: International journal of electronic marketing and … 10 (2019) 2, pp. 173-207
Persistent link: https://www.econbiz.de/10012037004
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Determinants of factors impacting buying intention towards e-retailing : a special reference to Jordan context
Al-Rubaye, Husam Salah Sameen; Theep, Khaled Ismail Alshake - In: International journal of procurement management 18 (2023) 3, pp. 405-420
Persistent link: https://www.econbiz.de/10014432706
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How perceived green benefits influence multifunctional technologies' usage
Arruda Filho, Emílio José Montero - In: International journal of consumer studies 46 (2022) 4, pp. 1076-1098
Persistent link: https://www.econbiz.de/10013328232
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The influence of perceived product risk on consumers' e-tailer shopping preference
Korgaonkar, Pradeep A.; Karson, Eric J. - In: Journal of business and psychology 22 (2007/08) 1, pp. 55-64
Persistent link: https://www.econbiz.de/10003775474