//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Confidence"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
CUSTOMER RELATIONSHIP MANAGEME...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Confidence
Relationship marketing
25,364
Beziehungsmarketing
25,347
Consumer behaviour
8,919
Konsumentenverhalten
8,918
Customer satisfaction
5,431
Kundenzufriedenheit
5,419
Service quality
3,914
Dienstleistungsqualität
3,909
Brand management
2,572
Markenführung
2,570
Deutschland
2,351
Germany
2,298
Kundenmanagement
2,283
Theory
2,252
Theorie
2,251
Lieferantenmanagement
2,201
Supplier relationship management
2,201
Social Web
2,057
Social web
2,057
Marketingmanagement
1,920
Marketing management
1,895
Markenimage
1,882
Brand image
1,879
Electronic Commerce
1,782
E-commerce
1,654
Online-Marketing
1,605
Internet marketing
1,580
Kundenwert
1,535
Customer value
1,476
Kundenintegration
1,468
Customer integration
1,467
Vertrauen
1,389
Einzelhandel
1,351
Retail trade
1,335
Brand
1,276
Markenartikel
1,262
Online retailing
1,250
Online-Handel
1,249
Customer service
1,161
more ...
less ...
Online availability
All
Undetermined
641
Free
208
Type of publication
All
Article
1,199
Book / Working Paper
178
Type of publication (narrower categories)
All
Article in journal
1,131
Aufsatz in Zeitschrift
1,131
Aufsatz im Buch
64
Book section
64
Hochschulschrift
30
Graue Literatur
26
Non-commercial literature
26
Thesis
24
Arbeitspapier
21
Working Paper
21
Conference paper
12
Konferenzbeitrag
12
Case study
5
Collection of articles of several authors
5
Fallstudie
5
Sammelwerk
5
Guidebook
3
Ratgeber
3
Reprint
3
Aufsatzsammlung
2
Systematic review
2
Übersichtsarbeit
2
Bibliografie enthalten
1
Bibliography included
1
Collection of articles written by one author
1
Country report
1
Fallstudiensammlung
1
Länderbericht
1
Sammlung
1
more ...
less ...
Language
All
English
1,305
German
70
Polish
2
French
1
Spanish
1
Author
All
Svensson, Göran
17
Usman, Osly
10
Akrout, Houcine
8
Han, Heesup
7
Mysen, Tore
7
Paulssen, Marcel
6
Roberts-Lombard, Mornay
6
Fatima, Johra Kayeser
5
Mostert, Pierre
5
Rather, Raouf Ahmad
5
Abosag, Ibrahim
4
Bang, Nguyen
4
Bilgihan, Anil
4
Bui Thanh Khoa
4
Folse, Judith Anne Garretson
4
Jones, Eli
4
Kenning, Peter
4
Lee, Choong-Ki
4
Osman, Zahir
4
Park, Jungkun
4
Pratiwi, Hana
4
Rajaobelina, Lova
4
Renner, Elke
4
Rosmawati, Pipih
4
Sridhar, Shrihari
4
Tyran, Jean-Robert
4
Ahn, Jiseon
3
Albaum, Gerald S.
3
Balaji, M. S.
3
Balqiah, Tengku Ezni
3
Banerjee, Shubhomoy
3
Basso, Kenny
3
Billström, Anders
3
Brengman, Malaika
3
Brun, Isabelle
3
Busser, James A.
3
Casidy, Riza
3
Cheah, Jun-Hwa
3
Choi, Beom Joon
3
Chung, Namho
3
more ...
less ...
Institution
All
Erasmus Research Institute of Management
1
National Bureau of Economic Research
1
Shaker Verlag
1
Springer Fachmedien Wiesbaden
1
Uniwersytet Ekonomiczny w Katowicach
1
Verlag Franz Vahlen
1
Published in...
All
Journal of retailing and consumer services
58
Journal of business research : JBR
38
Industrial marketing management : the international journal for industrial and high-tech firms
29
International journal of hospitality management
20
International journal of electronic marketing and retailing : IJEMR
19
The journal of business & industrial marketing
18
Asia Pacific journal of marketing and logistics
17
The service industries journal
16
Journal of strategic marketing
15
The journal of services marketing
14
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
12
The international journal of bank marketing : IJBM
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
Journal of business-to-business marketing
11
Journal of financial services marketing : JFSM
11
Journal of hospitality marketing & management
11
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
11
Cogent business & management
10
Journal of travel and tourism marketing
10
European journal of marketing : EJM
9
International journal of electronic customer relationship management : IJECRM
9
International journal of retail & distribution management
9
Service business
8
Services marketing quarterly
8
International journal of business excellence : IJBEX
7
International journal of contemporary hospitality management
7
International journal of internet marketing and advertising : IJIMA
7
International journal of procurement management
7
Journal of business ethics : JOBE
7
Journal of global marketing
7
Journal of internet commerce
7
Journal of service management
7
Journal of service research : JSR
7
Marketing intelligence & planning
7
Pakistan journal of commerce and social sciences
7
Electronic commerce research
6
International journal of bank marketing
6
International journal of technology marketing : IJTMkt
6
Journal of financial services marketing
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
more ...
less ...
Source
All
ECONIS (ZBW)
1,377
Showing
1
-
10
of
1,377
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Konsumentenvertrauen : Konzepte und Anwendungen für ein nachhaltiges Kundenbindungsmanagement
Bauer, Hans H.
(
ed.
)
-
2006
Persistent link: https://www.econbiz.de/10003284144
Saved in:
2
Vertrauen als Strategie des Beziehungsmarketing : eine empirische Analyse in der Tourismusbranche
Huber, Frank
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003284156
Saved in:
3
Vertrauensmanagement: Kontrolle ist gut, Vertrauen ist besser : ein Plädoyer für Vertrauensmanagement als zentrale Aufgabe integrierter Unternehmenskommunikation von Dienstleistung...
Allgäuer, Jörg E.
-
2009
-
Orig.-Ausg.
Persistent link: https://www.econbiz.de/10003823566
Saved in:
4
Vertrauen in Kundenbeziehungen
Rossmann, Alexander
-
2010
-
1., Auflage
Persistent link: https://www.econbiz.de/10003915280
Saved in:
5
An empirical study to analyse consumer decision-making and their purchase intention towards products promoted via Internet marketing
Panda, Rajshree
- In:
International journal of collaborative enterprise : IJCEnt
4
(
2014
)
4
,
pp. 262-277
Persistent link: https://www.econbiz.de/10011346981
Saved in:
6
The consequences of consumers' use of pre-existing social relationships to make purchases
Johnson, Bryan R.
;
Ross, William T.
- In:
Journal of relationship marketing : innovations & …
13
(
2014
)
3
,
pp. 207-242
Persistent link: https://www.econbiz.de/10010490473
Saved in:
7
Trust and the online conversation : the case of online reviews
Mangold, W. Glynn
;
Babakus, Emin
;
Smith, Katherine Taken
- In:
International journal of internet marketing and …
8
(
2013
)
2
,
pp. 143-160
Persistent link: https://www.econbiz.de/10010394710
Saved in:
8
Die Konzeptualisierung und empirische Überprüfung des Vertrauenskonstrukts im Rahmen einer vergleichenden Studie zwischen internetbasiertem und traditionellem Handel
Bornemann, Daniel
-
2004
Persistent link: https://www.econbiz.de/10002157798
Saved in:
9
Vertrauensanalyse des Neuen Mediums Internet
Nölting, Vincent J.
-
2004
Persistent link: https://www.econbiz.de/10002102899
Saved in:
10
Customer Trust Management : ein Beitrag zum Vertrauensmanagement im Lebensmitteleinzelhandel
Kenning, Peter
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001707545
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->