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Confidence
Consumer behaviour
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Taiwan
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Dienstleistungsqualität
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Online retailing
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Wang, Edward Shih-tse
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International journal of electronic marketing and retailing : IJEMR
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International journal of services and standards
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ECONIS (ZBW)
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The influence of perceived justice of service recovery on affective and cognitive trust
Wang, Edward Shih-tse
;
Chen, Lily Shui-lien
- In:
International journal of services and standards
7
(
2011
)
3/4
,
pp. 278-290
Persistent link: https://www.econbiz.de/10009513452
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Information quality, online community and trust : a study of antecedents to shoppers' website loyalty
Wang, Michael Chih-hung
;
Wang, Edward Shih-tse
;
Cheng, …
- In:
International journal of electronic marketing and …
2
(
2008/09
)
3
,
pp. 203-219
Persistent link: https://www.econbiz.de/10003801511
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