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Professionelles Verkaufen : Kundenerwartungen erkennen, Verkaufsgespräche positiv gestalten, Abschlüsse erreichen, richtig kommunizieren
Jachens, Thomas H. - 2007 - 2. Aufl.
Persistent link: https://www.econbiz.de/10003456581
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Shopping under the influence : nonverbal appearance-based communicator cues affect consumer judgments
Bashir, Nadia Y.; Rule, Nicholas O. - In: Psychology & marketing 31 (2014) 7, pp. 539-548
Persistent link: https://www.econbiz.de/10010382583
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Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
Gopal, Das - In: Journal of retailing and consumer services 31 (2016), pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
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Das Puzzle-Prinzip : wie Bilder im Kopf das Kaufverhalten beeinflussen
Stein, Uwe - 2010
Persistent link: https://www.econbiz.de/10008760388
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Analyse der Erfolgsfaktoren im persönlichen Verkauf : Identifikation der Optimierungspotentiale im persönlichen Verkauf am POS
Faust, Sandra - In: Facetten des Konsumenten- und Käuferverhaltens in …, (pp. 150-187). 2011
Persistent link: https://www.econbiz.de/10009237553
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Theorie der dünnen Scheibchen im persönlichen Verkauf - ein Videoexperiment
Stros, Michael; Möslein-Tröppner, Bodo - 2014
Persistent link: https://www.econbiz.de/10010443122
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A wearable sales assistant : capturing dynamic nonverbal communication behaviors using sensor technology
Pauser, Sandra; Wagner, Udo - In: Marketing letters : a journal of research in marketing 30 (2019) 1, pp. 13-25
Persistent link: https://www.econbiz.de/10012016695
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Serving the Customer : The Role of Selling and Sales
Aichner, Thomas (ed.); Jacob, Frank (honouree) - 2023
Part I - Value Creation and Selling Services -- Part II - Business Negotiations and Sales in B2B -- Part III - Using … Technology and Innovation to Increase Sales and Study Consumers -- Part IV - Selling More or Consuming Less? …This book examines key aspects of selling and the sale of goods and services in B2C and B2B. Renowned scholars and …
Persistent link: https://www.econbiz.de/10013504697
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Contextual cues and consumer satisfaction : the role of physical surroundings and employee behaviors in service settings
Bitner, Mary Jo - 1987
Persistent link: https://www.econbiz.de/10000803699