A policy debate centers around the question how news aggregators such as Google News affect traffic to online news sites. Many publishers view aggregators as substitutes for traditional news consumption while aggregators view themselves as complements because they make news discovery easier. We...

Mobile telecommunications companies face the issues, including sever competition, and market saturation. Increasing customer loyalty has been introduced as a key solution, to guarantee the success of the business. Several researchers have explored that customer satisfaction and switching...