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~subject:"Consumer behaviour"
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Consumer behaviour
Deutschland
455,016
Germany
238,346
Bank
65,153
Theorie
30,721
Theory
29,743
Beziehungsmarketing
25,422
Relationship marketing
25,390
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18,747
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7,723
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7,602
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7,432
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7,194
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7,182
Comparison
7,129
Corporate Governance
6,716
Impact assessment
6,568
Kreditgeschäft
6,360
Corporate governance
6,339
Unternehmen
6,262
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6,219
Customer satisfaction
6,202
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6,194
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Huber, Frank
57
Bauer, Hans H.
52
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41
Hollebeek, Linda D.
34
Verhoef, Peter C.
32
Mattila, Anna S.
31
Wiedmann, Klaus-Peter
29
Spiller, Achim
28
Kumar, V.
27
Herrmann, Andreas
26
Gerpott, Torsten J.
23
Loureiro, Sandra Maria Correia
23
Walsh, Gianfranco
23
Schramm-Klein, Hanna
21
Swoboda, Bernhard
21
Gierl, Heribert
20
Prentice, Catherine
20
Rather, Raouf Ahmad
20
Evanschitzky, Heiner
19
Klaus, Philipp
19
Wangenheim, Florian von
19
Bang, Nguyen
18
Gröppel-Klein, Andrea
18
Sauer, Nicola E.
18
Usman, Osly
18
Ahn, Jiseon
17
Homburg, Christian
17
Khan, Imran
17
Rahman, Zillur
17
Roosen, Jutta
17
Diller, Hermann
16
Foscht, Thomas
16
Grewal, Dhruv
16
Mittal, Vikas
16
Neslin, Scott A.
16
So, Kevin Kam Fung
16
Gil Saura, Irene
15
Lemon, Katherine N.
15
Menrad, Klaus
15
Wong, IpKin Anthony
15
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Institut für Demoskopie Allensbach
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National Bureau of Economic Research
16
Deutscher Dialogmarketing Verband
9
Verlag Dr. Kovač
9
American Marketing Association
8
Axel-Springer-Verlag
8
Friedrich-Schiller-Universität Jena
7
Gesellschaft für Konsum-, Markt- und Absatzforschung
7
Books on Demand GmbH <Norderstedt>
6
Axel Springer AG
5
Center of Market Oriented Product and Production Management
4
Nomos Verlagsgesellschaft
4
Tectum Verlag
4
Axel Springer AG / Marketing Anzeigen
3
Axel-Springer-Verlag / Marketing Anzeigen
3
Christian-Albrechts-Universität zu Kiel
3
Deutsches Institut für Altersvorsorge
3
Deutschland / Bundeswehr / Universität Hamburg
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Deutschland / Umweltbundesamt
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Fachgebiet für Marketing und management Nachwachsender Rohstoffe, Hochschule Weihenstephan-Triesdorf
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Fraunhofer-Institut für System- und Innovationsforschung
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Gesellschaft für Ökologische Kommunikation mbH
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IGI Global
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Shaker Verlag
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The Nielsen Company (Germany)
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Völkerbund / Sub-Committee of Experts for the Unification of Customs Tariff Nomenclature
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Wuppertal Institut für Klima, Umwelt, Energie
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Zentrum für Empirische Forschung
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2
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2
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2
Hans-Böckler-Stiftung / Arbeitsgruppe Klima, Umwelt, Zukunft
2
Heinrich-Böll-Stiftung
2
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Journal of retailing and consumer services
555
Journal of business research : JBR
399
International journal of hospitality management
182
SpringerLink / Bücher
134
The journal of services marketing
117
The journal of product & brand management
102
Psychology & marketing
91
Journal of retailing
88
The journal of brand management : an international journal
86
Cogent business & management
85
Journal of the Academy of Marketing Science
84
Asia Pacific journal of marketing and logistics
79
Journal of hospitality marketing & management
76
Journal of strategic marketing
74
Journal of travel and tourism marketing
74
The international review of retail, distribution and consumer research
74
International journal of contemporary hospitality management
70
Gabler Edition Wissenschaft
69
The international journal of bank marketing : IJBM
68
International journal of retail & distribution management
66
The service industries journal
66
Marketing intelligence & planning
65
Journal of marketing
61
Industrial marketing management : the international journal for industrial and high-tech firms
60
International journal of consumer studies
60
European journal of marketing : EJM
58
Journal of service management
57
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
56
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
54
International journal of electronic marketing and retailing : IJEMR
53
International journal of internet marketing and advertising : IJIMA
53
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
53
International journal of retail and distribution management
52
Journal of service research : JSR
52
Services marketing quarterly
52
Tourism management : research, policies, practice
51
Europäische Hochschulschriften / 5
49
Service business
45
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
43
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
43
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Source
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ECONIS (ZBW)
13,456
Other ZBW resources
36
RePEc
7
BASE
2
EconStor
1
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1
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10
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13,502
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date (oldest first)
1
Perceived service quality and customer satisfaction : a missing link in Indian banking sector
Nambiar, Bindu K.
;
Ramanathan, Hareesh N.
;
Rana, Sudhir
; …
- In:
Vision : the journal of business perspective
23
(
2019
)
1
,
pp. 44-55
Persistent link: https://www.econbiz.de/10012161362
Saved in:
2
Do customer equity drivers affect customer relationship quality and customer relational outcomes in banking?
Al-Wugayan, Adel A. A.
- In:
International journal of electronic customer …
13
(
2021
)
1
,
pp. 1-29
Persistent link: https://www.econbiz.de/10012598021
Saved in:
3
"Are multichannel customers really more valuable? : an analysis of banking services"
Cambra-Fierro, Jesús
;
Kamakura, Wagner A.
; …
- In:
International journal of research in marketing : IJRM ; …
33
(
2016
)
1
,
pp. 208-212
Persistent link: https://www.econbiz.de/10011490894
Saved in:
4
Elektronische versus traditionelle Distributionswege für Bankdienstleistungen - konzeptionelle Grundlagen und empirische Analysen anhand von Kundenpräferenzen
Benkenstein, Martin
;
Holtz, Michael
;
Stuhldreier, Uwe
- In:
Electronic Services
,
(pp. 669-691)
.
2002
Persistent link: https://www.econbiz.de/10001652849
Saved in:
5
Profitable customer management : reducing costs by influencing customer behaviour
Persson, Andreas
- In:
European journal of marketing : EJM
47
(
2013
)
5/6
,
pp. 857-876
Persistent link: https://www.econbiz.de/10009763967
Saved in:
6
Customer perceptions of value : case of retail banking
Ivanauskienė, Neringa
;
Auruškevičienė, Viltė
; …
- In:
Organizations and markets in emerging economies
3
(
2012
)
1
,
pp. 75-88
Persistent link: https://www.econbiz.de/10009753429
Saved in:
7
Obstacles to upgrading customer value-in use in retail banking
Lähteenmaki, Ilkka
;
Nätti, Satu
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
5
,
pp. 334-347
Persistent link: https://www.econbiz.de/10009787623
Saved in:
8
Invisible value formation : a netnography in retail banking
Medberg, Gustav
;
Heinonen, Kristina
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
6
,
pp. 590-607
Persistent link: https://www.econbiz.de/10010415356
Saved in:
9
Service quality dimensions and superior customer perceived value in retail banks : an empirical study on Mexican consumers
Vera, Jorge
;
Trujillo, Andrea
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 579-586
Persistent link: https://www.econbiz.de/10010128298
Saved in:
10
Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking
Ayyagari, Madhavi
;
Parahoo, Sanjai K.
- In:
International journal of financial services management …
9
(
2018
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10011914143
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