The issue surrounding brand image is always fascinating to ponder. This is true not only for products/services, but also for organizations and individuals. Like it or not, individuals are prone toward creating brand image to excel in life. From the understanding on products/services, personal...

People assess real-time events by relying on knowledge and experience accumulated in a conceptually referenced framework. The difference in assessment will prompt an incongruity for reconciliation. The authors propose an integrated conceptual framework with evidence reasoned pathways for...

In a highly competitive environment a product's commercial success depends increasingly more upon the ability to satisfy consumers' preferences that are highly diversified. Since a consumer product typically comprises a host of technological attributes, its market value incorporates all of the...

We constructed triopolistic experimental markets where producers set prices. One producer's costs were higher than the others. In two experiments, costs were attributed to compliance with ethical guidelines. In the third, no justification was provided. Consumers paid premia for the ethically...

Today, brand communities constitute an externality that brand valuation methods like the Interbrand Global Rankings try to account for. By incorporating this externality, such methods build a bridge between two worlds that are totally foreign to one another: the world of investors; and the world...

Using the DART (dialogue, access, risk, and transparency) model as a core framework of value co-creation (VCC), and in the context of hospitality services, this study explores the role VCC might have in customers' perceived value (PV). The study delineates two characteristics of PV - perceived...