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Facebook users' intentions in risk communication and food-safety issues
Wu, Chih-Wen - In: Journal of business research : JBR 68 (2015) 11, pp. 2242-2247
Persistent link: https://www.econbiz.de/10011389309
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The contraction of meaning : the combined effect of communication, emotions, and materiality on sensemaking in the Stockwell shooting
Cornelissen, Joep P.; Mantere, Saku; Vaara, Eero - In: Journal of management studies : JMS 51 (2014) 5, pp. 699-736
Persistent link: https://www.econbiz.de/10010389375
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"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong; Yoo, Je Eun; Park, Jeong Eun - In: Journal of global scholars of marketing science : … 34 (2024) 2, pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
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Self-construals and health communications : the persuasive roles of guilt and shame
Chan, Eugene Y.; Septianto, Felix - In: Journal of business research : JBR 170 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10014535965
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How frontline employees' communication styles affect consumers' willingness to interact : the boundary condition of emotional ability similarity
Yao, Qi; Kuai, Ling; Wang, Cheng Lu - In: Journal of retailing and consumer services 68 (2022), pp. 1-9
Persistent link: https://www.econbiz.de/10013366403
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Przedsiębiorstwa rodzinne w Polsce : stan i perspektywy rozwoju
Safin, Krzysztof (ed.); Zajkowski, Robert (ed.);  … - 2021
Persistent link: https://www.econbiz.de/10012800758
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Stop arguing! : how childhood exposure to interparental conflict affects consumer response toward product review dispersion
Liu, Mengmeng; Morrin, Maureen; Chae, Boyoun - In: International journal of research in marketing : IJRM ; … 39 (2022) 4, pp. 1093-1107
Persistent link: https://www.econbiz.de/10013471063
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Consumer-to-consumer conflicts and brand moderation strategies during COVID-19 service failures : a framework for international marketers
Dineva, Denitsa; Breitsohl, Jan; Roschk, Holger; … - In: International marketing review 40 (2023) 5, pp. 1112-1133
Persistent link: https://www.econbiz.de/10014470109
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Relationship conflict in stores : a longitudinal study of intra-store conflict on salespeople’s helping, customer-oriented behavior, and customer purchase behavior
Tremblay, Michel - In: Journal of personal selling & sales management : JPSSM 43 (2023) 2, pp. 128-145
Persistent link: https://www.econbiz.de/10014293086
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Discrete, sequential, and follow-up use of information and communication technology by experienced ICT users
Stephens, Keri K.; Sørnes, Jan Oddvar; Rice, Ronald E.; … - In: Management communication quarterly 22 (2008/09) 2, pp. 197-231
Persistent link: https://www.econbiz.de/10003777933