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Factors affecting customer switching behaviour in the mobile phone market : the case of Egypt
Eid, Riyad - In: International journal of technology marketing : IJTMkt 8 (2013) 3, pp. 337-354
Persistent link: https://www.econbiz.de/10010200388
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An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context
El-Adly, Mohammed Ismail; Eid, Riyad - In: Journal of retailing and consumer services 31 (2016), pp. 217-227
Persistent link: https://www.econbiz.de/10011528677
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Measuring the perceived value of malls in a non-Western context : the case of the UAE
El-Adly, Mohammed Ismail; Eid, Riyad - In: International journal of retail & distribution management 43 (2015) 9, pp. 849-869
Persistent link: https://www.econbiz.de/10011456588
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Examining the antecedents and consequences of trust in the context of peer-to-peer accommodation
Agag, Gomaa; Eid, Riyad - In: International journal of hospitality management 81 (2019), pp. 180-192
Persistent link: https://www.econbiz.de/10012128333
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Dimensions of the perceived value of malls : Muslim shoppers' perspective
El-Adly, Mohammed Ismail; Eid, Riyad - In: International journal of retail & distribution management 45 (2017) 1, pp. 40-56
Persistent link: https://www.econbiz.de/10011621614
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Which consumer feedback metrics are the most valuable in driving consumer expenditure in the tourism industries? : a view from macroeconomic perspective
Agag, Gomaa; Eid, Riyad - In: Tourism management : research, policies, practice 80 (2020), pp. 1-15
Persistent link: https://www.econbiz.de/10012237347
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Successful customer relationship management programs and technologies : issues and trends
Eid, Riyad (contributor) - 2012
1. Effective implementation of sales-based CRM systems: theoretical and practical issues / George J. Avlonitis and Nikolaos G. Panagopoulos -- 2. The goals of customer relationship management / Ronald E. Goldsmith -- 3. Global account management (GAM): creating companywide and worldwide...
Persistent link: https://www.econbiz.de/10011727359
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Successful customer relationship management programs and technologies : issues and trends
Eid, Riyad (ed.) - 2012
Persistent link: https://www.econbiz.de/10009514031
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Understanding the relationship between marketing analytics, customer agility, and customer satisfaction : a longitudinal perspective.
Agag, Gomaa; Shehawy, Yasser Moustafa; Almoraish, Ahmed; … - In: Journal of retailing and consumer services 77 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10014462263
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Tackling the complexity of guests' food waste reduction behaviour in the hospitality industry
Alsuwaidi, Mohammed; Eid, Riyad; Agag, Gomaa - In: Tourism management perspectives : TMP 42 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013364427