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Online reviews : the impact of power and incidental similarity

Zhang, Lu - In: Journal of hospitality marketing & management 24 (2015) 5/6, pp. 633-651

Persistent link: https://www.econbiz.de/10011349955

How effective are your CSR messages? : the moderating role of processing fluency and construal level

Zhang, Lu - In: International journal of hospitality management 41 (2014), pp. 56-62

Persistent link: https://www.econbiz.de/10010403105

Shopping Time

Petrosky-Nadeau, Nicolas - 2014

Renewed interest in macroeconomic theories of search frictions in the goods market requires a deeper understanding of the cyclical properties of the intensive margins in this market. Using the American Time Use Survey we find that average time spent searching declined in the aggregate over the...

Persistent link: https://www.econbiz.de/10013046931

Unconditioned superstition and sports bar fans

Hanks, Lydia; Zhang, Lu; McGinley, Sean - In: Journal of hospitality marketing & management 25 (2016) 1/2, pp. 113-131

Persistent link: https://www.econbiz.de/10011453979

The effect of customization and gender on customers' attitude

Wolf, Alana; Zhang, Lu - In: International journal of hospitality management 56 (2016), pp. 28-32

Persistent link: https://www.econbiz.de/10011520935

Online reviews : the role of information load and peripheral factors

Zhang, Lu; Wu, Luorong; Mattila, Anna S. - In: Journal of travel research : a quarterly publication of … 55 (2016) 3, pp. 299-310

Persistent link: https://www.econbiz.de/10011450694

What you get is not what you saw : exploring the impacts of misleading hotel website photos

Kuo, Pei-Jou; Zhang, Lu; Cranage, David A. - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1301-1319

Persistent link: https://www.econbiz.de/10011403354

Social distancing : the effect of density and power on restaurant consumers

Zhang, Lu; Wei, Wei; Line, Nathaniel D.; McGinley, Sean - In: International journal of hospitality management 96 (2021), pp. 1-8

Persistent link: https://www.econbiz.de/10012585675

When positive reviews backfire : the effect of review dispersion and expectation disconfirmation on Airbnb guests' experiences

Zhang, Lu; Wei, Wei; Line, Nathaniel D.; Cheng, Yusi - In: International journal of hospitality management 96 (2021), pp. 1-9

Persistent link: https://www.econbiz.de/10012585693

Leveraging customer-to-customer interactions to create immersive and memorable theme park experiences

Wei, Wei; Zheng, Yanyan; Zhang, Lu; Line, Nathaniel D. - In: Journal of hospitality and tourism insights 5 (2022) 3, pp. 647-662

Persistent link: https://www.econbiz.de/10013272828