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Explaining why employee-customer orientation influences customers' perceptions of the service encounter

Gazzoli, Gabriel; Hancer, Murat; Kim, Peter Beomcheol - In: Journal of service management 24 (2013) 4, pp. 382-400

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The psychological effects of foreign-language restaurant signs on potential diners

Magnini, Vincent P.; Miller, Todd; Kim, Peter Beomcheol - In: Journal of hospitality & tourism research : JHTR ; the … 35 (2011) 1, pp. 24-44

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The influence of decision task on the magnitude of decoy and compromise effects in a travel decision

Kim, Jungkeun; Kim, Peter Beomcheol; Lee, Jin-soo; Kim, … - In: Journal of travel research : a quarterly publication of … 58 (2019) 7, pp. 1071-1087

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Kim, Jungkeun; Kim, Peter Beomcheol; Kim, Jae-Eun - In: Journal of travel research : a quarterly publication of … 57 (2018) 1, pp. 99-115

Persistent link: https://www.econbiz.de/10011915341

Impacts of temporal and gender difference on hotel selection process

Kim, Jungkeun; Kim, Peter Beomcheol; Kim, Jae-Eun - In: Journal of hospitality marketing & management 27 (2018) 6, pp. 711-732

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Influence of choice architecture on the preference for a pro-environmental hotel

Kim, Jungkeun; Kim, Seongseop; Lee, Jin-soo; Kim, Peter … - In: Journal of travel research : a quarterly publication of … 59 (2020) 3, pp. 512-527

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Effects of service experience attributes on customer attitudes and behaviours : the case of New Zealand café industry

Zhang, Miao; Kim, Peter Beomcheol; Goodsir, Warren - In: Journal of hospitality marketing & management 28 (2019) 1, pp. 28-50

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Customer-driven menu analysis (CDMA) : capturing customer voice in menu management

Nemeschansky, Ben; von der Heidt, Tania; Kim, Peter … - In: International journal of hospitality management 91 (2020), pp. 1-14

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A meta-analysis of antecedents of pro-environmental behavioral intention of tourists and hospitality consumers

Lin, Mao-Tang; Zhu, Dan; Liu, Claire; Kim, Peter Beomcheol - In: Tourism management : research, policies, practice 93 (2022), pp. 1-15

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A systematic review of empirical studies of pro-environmental behavior in hospitality and tourism contexts

Lin, Mao-Tang; Zhu, Dan; Liu, Claire; Kim, Peter Beomcheol - In: International journal of contemporary hospitality management 34 (2022) 11, pp. 3982-4006

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