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Consumer behaviour
Lieferkette
22
Supply chain
22
Konsumentenverhalten
17
Customer satisfaction
11
Kundenzufriedenheit
11
Online retailing
10
Online-Handel
10
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Theory
10
Dienstleistungsqualität
9
Hotel industry
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Hotellerie
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Service quality
9
Beziehungsmarketing
7
Relationship marketing
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Lieferantenmanagement
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Nachhaltige Entwicklung
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Supplier relationship management
6
Sustainable development
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Data Mining
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Data mining
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E-commerce
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Electronic Commerce
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Virales Marketing
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Digitale Plattform
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Digitalisierung
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Digitization
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Xu, Xun
17
Gursoy, Dogan
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He, Yuanjie
2
Jackson, Jonathan E.
2
Tong, Tingting
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Yan, Nina
2
Chi, Christina G.
1
Chi, Oscar Hengxuan
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Hu, Kejia
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International journal of hospitality management
5
International journal of production economics
5
Decision sciences
1
Journal of business research : JBR
1
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of internet commerce
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Vanderbilt Owen Graduate School of Management Research Paper
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ECONIS (ZBW)
17
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1
The influence of e-services on customer online purchasing behavior toward remanufactured products
Xu, Xun
;
Zeng, Shuo
;
He, Yuanjie
- In:
International journal of production economics
187
(
2017
),
pp. 113-125
Persistent link: https://www.econbiz.de/10011705115
Saved in:
2
Examining consumer emotion and behavior in online reviews of hotels when expecting managerial response
Xu, Xun
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012293748
Saved in:
3
Examining an asymmetric effect between online customer reviews emphasis and overall satisfaction determinants
Xu, Xun
- In:
Journal of business research : JBR
106
(
2020
),
pp. 196-210
Persistent link: https://www.econbiz.de/10012158349
Saved in:
4
Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 141-163
Persistent link: https://www.econbiz.de/10011997154
Saved in:
5
Influence of sustainable hospitality supply chain management on customers' attitudes and behaviors
Xu, Xun
;
Gursoy, Dogan
- In:
International journal of hospitality management
49
(
2015
),
pp. 105-116
Persistent link: https://www.econbiz.de/10011379962
Saved in:
6
The antecedents of customer satisfaction and dissatisfaction toward various types of hotels : a text mining approach
Xu, Xun
;
Li, Yibai
- In:
International journal of hospitality management
55
(
2016
),
pp. 57-69
Persistent link: https://www.econbiz.de/10011497929
Saved in:
7
Examining consumer complaints from an on-demand service platform
Yan, Nina
;
Xu, Xun
;
Tong, Tingting
;
Huang, Liujia
- In:
International journal of production economics
237
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012607202
Saved in:
8
Examining the influence of linguistic characteristics of online managerial response on return customers' change in satisfaction with hotels
Xu, Xun
;
Zhao, Yabing
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185251
Saved in:
9
Should businesses keep consistent performance between channels? : empirical evidence from the impact of rating discrepancy on demand
Yan, Nina
;
Xu, Xun
;
Tong, Tingting
- In:
Decision sciences
53
(
2022
)
2
,
pp. 260-276
Persistent link: https://www.econbiz.de/10013186456
Saved in:
10
The impact of information disclosure on consumer purchase behavior on sharing economy platform Airbnb
Xu, Xun
;
Zheng, Shou
;
He, Yuanjie
- In:
International journal of production economics
231
(
2021
),
pp. 1-23
Persistent link: https://www.econbiz.de/10012415000
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