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Consumer behaviour
Konsumentenverhalten
30
Relationship marketing
27
Beziehungsmarketing
26
Theorie
19
Theory
18
Customer satisfaction
17
Dienstleistungsqualität
16
Service quality
16
Hotel industry
15
Hotellerie
15
Kundenzufriedenheit
15
Tourism
15
Tourismus
15
Zinsstruktur
12
Brand management
11
Markenführung
11
Tourism industry
11
Tourismuswirtschaft
11
Yield curve
11
Customer integration
9
Kundenintegration
9
Risikoprämie
9
Sharing economy
9
Social Web
9
Social web
9
Brand image
8
Markenimage
8
Risk premium
8
Airbnb
7
Brand loyalty
7
Fälligkeit
7
Gastgewerbe
7
Hospitality industry
7
Internet marketing
7
Online-Marketing
7
Bibliometrics
6
Bibliometrie
6
Confidence
6
Holiday behaviour
6
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Undetermined
29
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Article
31
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Article in journal
30
Aufsatz in Zeitschrift
30
research-article
1
Language
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English
31
Author
All
So, Kevin Kam Fung
27
Kim, Hyunsu
7
King, Ceridwyn
7
Li, Jing
4
Sparks, Beverley
4
Hudson, Simon
3
Malthouse, Edward Carl
3
Min, Somang
3
DiPietro, Robin B.
2
Jain, Varsha
2
Oh, Haemoon
2
Takayanagi, Mika
2
Wang, Ying
2
Wu, Luorong
2
Xiong, Lina
2
Bilgihan, Anil
1
Bradley, Graham L.
1
Cao, Yang
1
Cruz-Jesus, Frederico
1
Fang, Xiang
1
Farajallah, Mehdi
1
Fu, Xiaoxiao
1
Guerreiro, Patricia da Fonseca
1
Hofacker, Charles F.
1
Hollebeek, Linda D.
1
Im, Jinyoung
1
Jang, Seongsoo
1
Jeong, Miyoung
1
Jiang, Ting
1
Kour, Gurpreet
1
Li, Xiang
1
Liu, Huimin
1
Liu, Qing
1
Marti, Candice L.
1
Martin, Drew
1
Mattila, Anna S.
1
Meng, Fang
1
Miao, Li
1
Pinto, Diego Costa
1
Shuqair, Saleh
1
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Published in...
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International journal of hospitality management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
Tourism management : research, policies, practice
5
International journal of contemporary hospitality management
2
Journal of business research : JBR
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of service management
2
The journal of consumer marketing
2
European journal of marketing
1
Journal of Consumer Marketing
1
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
Psychology & marketing
1
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ECONIS (ZBW)
30
Other ZBW resources
1
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1
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
2
Enhancing customer relationships with retail service brands : the role of customer engagement
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of service management
27
(
2016
)
2
,
pp. 170-193
Persistent link: https://www.econbiz.de/10011565134
Saved in:
3
Creating customer value in the sharing economy : an investigation of Airbnb users and their tripographic characteristics
So, Kevin Kam Fung
;
Kim, Hyunsu
;
Min, Somang
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 23-45
Persistent link: https://www.econbiz.de/10012798179
Saved in:
4
The pandemic's effects on customer-to-customer engagement in hospitality consumption : a multi-country investigation
Miao, Li
;
So, Kevin Kam Fung
;
Im, Jinyoung
;
Jiang, Ting
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013185273
Saved in:
5
Understanding customer engagement and social media activities in tourism : a latent profile analysis and cross-validation
So, Kevin Kam Fung
;
Wei, Wei
;
Martin, Drew
- In:
Journal of business research : JBR
129
(
2021
),
pp. 474-483
Persistent link: https://www.econbiz.de/10012509683
Saved in:
6
Tourism experiences vs. material purchases : effects of eudaimonic consumption motive on consumers' reactions to invidious comparisons
Yang, Wan
;
Zhang, Ye
;
So, Kevin Kam Fung
- In:
Tourism management : research, policies, practice
83
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012417907
Saved in:
7
Hedonic consumption pathway vs. acquisition-transaction utility pathway : an empirical comparison of Airbnb and hotels
Li, Jing
;
Hudson, Simon
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012495040
Saved in:
8
The missing link in building customer brand identification : the role of brand attractiveness
So, Kevin Kam Fung
;
King, Ceridwyn
;
Hudson, Simon
; …
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 640-651
Persistent link: https://www.econbiz.de/10011643307
Saved in:
9
Motivations and constraints of Airbnb consumers : findings from a mixed-methods approach
So, Kevin Kam Fung
;
Oh, Haemoon
;
Min, Somang
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 224-236
Persistent link: https://www.econbiz.de/10011841890
Saved in:
10
Increasing experiential value and relationship quality : an investigation of pop-up dining experiences
Taylor, Scott
;
DiPietro, Robin B.
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
74
(
2018
),
pp. 45-56
Persistent link: https://www.econbiz.de/10011924599
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