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Exploring the relationship between customer loyalty and financial performance of banks : customer open innovation perspective

Ur Rashid, Md. Harun; Nurunnabi, Mohammad; Mahfuzur Rahman - In: Journal of open innovation : technology, market, and … 6 (2020) 4/108, pp. 1-19

of Bangladesh to gather information regarding customer service quality and customer loyalty, while financial performance …

Persistent link: https://www.econbiz.de/10012297683

Factors determining users' and non-users' choice of Islamic banks in Tunisia

Chaouch, Naoel - In: International journal of islamic marketing and branding 1 (2016) 4, pp. 321-340

Persistent link: https://www.econbiz.de/10011672610

Customer Demographics Affecting Bank Selection Criteria, Preference, and Market Segmentation : Study on Domestic Islamic Banks in Bangladesh

Rashid, Mamunur - 2018

Bangladesh is a moderate Islamic country. There are six full pledged Islamic banks providing services to wide range of … diversified customers of domestic Islamic banks in Bangladesh. We have run regression analysis after controlling for four … resources for better Islamic Banking activities in Bangladesh …

Persistent link: https://www.econbiz.de/10012909831

Customer perceived service quality and loyalty in Islamic banks : a collectivist cultural perspective

Kashif, Muhammad; Rehman, Mohsin Abdur; Pilelienė, Lina - In: The TQM journal : the international review of … 28 (2016) 1, pp. 62-78

Persistent link: https://www.econbiz.de/10011534353

Intention to use mobile banking services : an Islamic banking customers' perspective from Sri Lanka

Samsudeen, Sabraz Nawaz; Selvaratnam, Gunapalan; … - In: Journal of Islamic marketing 13 (2022) 2, pp. 410-433

Persistent link: https://www.econbiz.de/10012797461

Factors influencing customer switching behavior in Islamic banks : evidence from Kuwait

Ghamry, Sherif; Shamma, Hamed M. - In: Journal of Islamic marketing 13 (2022) 3, pp. 688-716

Persistent link: https://www.econbiz.de/10012880214

Bank Service Quality, Shariah Awareness, Customer Satisfaction and Behavioral Intentions : Evidence from Islamic Banking Industry of Pakistan

Naseer, Numan - 2017

This study tries to examine, whether the typology to which a service belongs may clarify the way of the Pakserv (PSQ), Sariah Awareness (SA) build and their relationship to consumer satisfaction (SAT) and Future behavioral intentions (FBI).This model begins with PAKSERV estimation scales...

Persistent link: https://www.econbiz.de/10012950511

From traditional banking to technology-enabled banking services in India : a study of bank customers' perceptive

Ali, Liaqat; Kaur, Simran Jit - In: Journal for global business advancement : JGBA 15 (2022) 4, pp. 447-468

Persistent link: https://www.econbiz.de/10014309015

Clients of conventional and Islamic banks in Bahrain : how they choose which bank to patronize

Al-Ajmi, Jasim; Hussain, Abo; Al-Saleh, Nadhem - In: International journal of social economics 36 (2009) 11/12, pp. 1086-1112

Persistent link: https://www.econbiz.de/10003898210

Awareness of Islamic banking products among Muslims : the case of Australia

Rammal, Hussain; Zurbruegg, Ralf - In: Journal of financial services marketing : JFSM 12 (2007/08) 1, pp. 65-74

Persistent link: https://www.econbiz.de/10003701677

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