Munnukka, Juha; Järvi, Pentti - In: Journal of Consumer Marketing 29 (2012) 4, pp. 293-301
Purpose – This study aims to explore: first, the formation of the customer value of high‐tech consumer products through application of intrinsic and extrinsic cues of product quality; and second, the effect of the mental price category of the product on the construction of customer value....