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Relationship between online retailers' reputation and product returns
Walsh, Gianfranco; Albrecht, Arne K.; Kunz, Werner; … - In: British journal of management : BJM 27 (2016) 1, pp. 3-20
Persistent link: https://www.econbiz.de/10011542967
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Perceived external reputation as a driver of organizational citizenship behavior : replication and extension
Schaarschmidt, Mario; Walsh, Gianfranco; Ivens, Stefan - In: Corporate reputation review : an international journal 18 (2015) 4, pp. 314-336
Persistent link: https://www.econbiz.de/10011474515
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Online-Reputationskompetenz von Mitarbeitern : mit Social-Media-Reputationsmanagement das Unternehmensimage stärken
Schaarschmidt, Mario (ed.); Walsh, Gianfranco (ed.);  … - 2019
Persistent link: https://www.econbiz.de/10011982482
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Measuring client-based corporate reputation in B2B professional services : scale development and validation
Walsh, Gianfranco; Beatty, Sharon E.; Holloway, Betsy Bugg - In: The journal of services marketing 29 (2015) 3, pp. 173-187
Persistent link: https://www.econbiz.de/10011309002
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Der Einfluss von Unternehmensreputation und Kundenzufriedenheit auf die Wechselbereitschaft : Ergebnisse einer empirischen Untersuchung am Beispiel eines Energieversorgers
Walsh, Gianfranco; Wiedmann, Klaus-Peter; Buxel, Holger - In: Jahrbuch der Absatz- und Verbrauchsforschung 49 (2003) 4, pp. 407-423
Persistent link: https://www.econbiz.de/10001949530
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Examining the antecedents and consequences of corporate reputation : a customer perspective
Walsh, Gianfranco; Mitchell, Vincent-Wayne; Jackson, Paul R. - In: British journal of management : BJM 20 (2009) 2, pp. 187-203
Persistent link: https://www.econbiz.de/10003856003
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The customer-based corporate reputation scale : replication and short form
Walsh, Gianfranco; Beatty, Sharon E.; Shiu, Edward M. K. - In: Journal of business research : JBR 62 (2009) 10, pp. 924-930
Persistent link: https://www.econbiz.de/10003887547
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Kundenbezogene Unternehmensreputation bei Dienstleistungsunternehmen : eine internationale Vergleichsstudie
Klinner-Möller, Nicole; Walsh, Gianfranco - In: Herausforderungen der internationalen marktorientierten …, (pp. 435-453). 2011
Persistent link: https://www.econbiz.de/10008842198
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Investigating mediators between corporate reputation and customer citizenship behaviors
Bartikowski, Boris; Walsh, Gianfranco - In: Journal of business research : JBR 64 (2011) 1, pp. 39-44
Persistent link: https://www.econbiz.de/10008806353