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Environmental, Social and Governance (ESG) metrics do not serve services customers : a missing link between sustainability metrics and customer perceptions of social innovation
Aksoy, Lerzan; Buoye, Alexander John; Fors, Maja; … - In: Journal of service management 33 (2022) 4/5, pp. 565-577
Persistent link: https://www.econbiz.de/10013325711
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Does the label fit the channel? : how "bricks" and "clicks" influence demand for environmental and social sustainability labels
Fröberg, Emelie; Kolesova, Svetlana; Rosengren, Sara - In: Journal of service research 27 (2024) 1, pp. 124-140
Persistent link: https://www.econbiz.de/10014580397
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Towards a better understanding of sustainability gaps in retail organizations
Blom, Angelica; Rosengren, Sara; Perzon, Jennie - In: The international review of retail, distribution and … 33 (2023) 5, pp. 539-557
Persistent link: https://www.econbiz.de/10014558960