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Sorry doesn't cut it, or does it? : insights from stock market responses to corporate apologies
Fan, Sijia; Ge, Qi; Ho, Benjamin; Ma, Lirong - In: Journal of economic behavior & organization : JEBO 205 (2023), pp. 68-86
Persistent link: https://www.econbiz.de/10014416064
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The impact of investor reaction to crisis events on corporate philanthropy : evidence from Chinese firms
Ouyang, Zhe; Sun, Qian; Liu, Yang - In: Asian business & management 23 (2024) 1, pp. 139-163
Persistent link: https://www.econbiz.de/10014512792
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The value of apology : how do corporate apologies moderate the stock market reaction to non-financial corporate crises?
Racine, Marie; Wilson, Craig; Wynes, Michael - In: Journal of business ethics : JBE 163 (2020) 3, pp. 485-505
Persistent link: https://www.econbiz.de/10012295551
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How companies respond to self-inflicted crises : a comparison between countries, types of crises, and response strategies
Oberhauser, Marc; Conrad, Marcus - In: International business in times of crisis, (pp. 113-130). 2022
Persistent link: https://www.econbiz.de/10013274609
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Proactive versus reactive CSR in a crisis : an impression management perspective
Rim, Hyejoon; Ferguson, Mary Ann - In: International journal of business communication : IJBC … 57 (2020) 4, pp. 545-568
Persistent link: https://www.econbiz.de/10012287356
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Strategic communication in MBA curricula : a qualitative study of student outcomes
Rennie, Kathleen D.; Byrum, Kristie; Tidwell, Matt; … - In: Journal of management education : a publication of the … 42 (2018) 5, pp. 594-617
Persistent link: https://www.econbiz.de/10011928325
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Well known or well liked? : the effects of corporate reputation on firm value at the onset of a corporate crisis
Wei, Jiuchang; Ouyang, Zhe; Chen, Haipeng - In: Strategic management journal 38 (2017) 10, pp. 2103-2120
Persistent link: https://www.econbiz.de/10011756271
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Does the perception of incongruence hurt more? : customers' responses to CSR crises affecting the main reputation dimension of a company
Gistri, Giacomo; Corciolani, Matteo; Pace, Stefano - In: Journal of marketing management : JMM ; journal of the … 35 (2019) 7/8, pp. 605-633
Persistent link: https://www.econbiz.de/10012178416
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Navigating through crisis : an empirical investigation of effective response strategies for reputation restoration
Chen, Shuhan; Yang, Guangqing; Han, Qian - In: The European journal of finance 30 (2024) 14, pp. 1614-1641
Persistent link: https://www.econbiz.de/10014636596
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Risk issues and crisis management in public relations : a casebook of best practice
Regester, Michael; Larkin, Judy - 2008 - 4. ed.
Persistent link: https://www.econbiz.de/10003686232