The value of apology : how do corporate apologies moderate the stock market reaction to non-financial corporate crises?
Year of publication: |
2020
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Authors: | Racine, Marie ; Wilson, Craig ; Wynes, Michael |
Published in: |
Journal of business ethics : JBE. - Dordrecht : Springer, ISSN 1573-0697, ZDB-ID 1478688-6. - Vol. 163.2020, 3, p. 485-505
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Subject: | Apology | Crisis management | Event study | Expectancy violation theory | Investor’s behavior | Situational crisis communication theory | Krisenmanagement | Börsenkurs | Share price | Öffentlichkeitsarbeit | Public relations | Ereignisstudie | Ankündigungseffekt | Announcement effect |
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