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Aligning customer knowledge management tools with business strategy
Al-Busaidi, Kamla Ali - In: International journal of electronic customer … 7 (2013) 2, pp. 117-134
Persistent link: https://www.econbiz.de/10010395820
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Customer knowledge acquisition in Omani organizations
Al-Busaidi, Kamla Ali - In: International journal of knowledge management : IJKM ; … 16 (2020) 4, pp. 63-80
Persistent link: https://www.econbiz.de/10012427461
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Empowering organizations through customer knowledge acquisition : an empirical study in Mexico
Gómez Reynoso, Juan Manuel; Al-Busaidi, Kamla Ali - In: International journal of knowledge management : IJKM ; … 15 (2019) 3, pp. 83-102
Persistent link: https://www.econbiz.de/10012110830