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The hotel industry in Negara B...
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Customer satisfaction
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Han, Heesup
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International journal of hospitality management
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of hospitality and tourism insights
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International journal of leisure and tourism marketing : IJLTM
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Tourism review
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The service industries journal
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Journal of retailing and consumer services
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Journal of vacation marketing
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Journal of business research : JBR
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Journal of destination marketing & management
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Tourism and hospitality research : THR
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Tourism economics : the business and finance of tourism and recreation
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Cogent business & management
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Tourism and hospitality research : the surrey quarterly review
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Enlightening tourism : ET ; a pathmaking journal
9
Journal of Islamic marketing
8
Administrative Sciences : open access journal
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International Journal of Culture, Tourism and Hospitality Research
7
International journal of services and operations management : IJSOM
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International journal of services, economics and management
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Journal of vacation marketing : an international journal
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The journal of services marketing
7
Worldwide Hospitality and Tourism Themes
7
EuroMed journal of business
6
Journal for global business advancement : JGBA
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Journal of Asian finance, economics and business : JAFEB
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The TQM journal : the international review of organizational improvement
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Tourism planning & development
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Tourism review : the official journal of the AIEST
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Economic research
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International Journal of Contemporary Hospitality Management
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Inventi impact: service sector
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Journal of Tourism, Heritage & Services Marketing : JTHSM
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ECONIS (ZBW)
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1
Enhancing customer experience in Canadian hotels
Jayawardena, Chandana
;
Sukhu, Anupama
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10010432158
Saved in:
2
Tourist engagement and citizenship behavior : the mediating role of relationship quality in the hotel industry
Shafiee, Majid Mohammad
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
Tourism and hospitality research : THR
20
(
2020
)
4
,
pp. 481-492
Persistent link: https://www.econbiz.de/10012263796
Saved in:
3
A study of determinants of service quality and its role in customer satisfaction : a case of selected hotels in Sulaimaniyah, Kurdistan region of Iraq
Singh, Mamta
;
Kumar, Devendra
- In:
Business and Economic Research : BER
10
(
2020
)
2
,
pp. 64-85
Persistent link: https://www.econbiz.de/10012267311
Saved in:
4
Insights into customer online reviews of service quality in hotels : evidence from Vietnam
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Nguyen Hoang
;
Phong Thai Le
- In:
International journal of productivity and quality …
36
(
2022
)
2
,
pp. 265-292
Persistent link: https://www.econbiz.de/10013369910
Saved in:
5
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Truong Trong Hoang
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
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6
Decoding tourist satisfaction and loyalty at hotels : a confirmatory factor analytic approach
Adil, Mohd
;
Nasir, Mohd
;
Kumar, Mukesh
- In:
International journal of productivity and quality …
34
(
2021
)
4
,
pp. 561-580
Persistent link: https://www.econbiz.de/10013093171
Saved in:
7
Analysing the satisfaction of halal restaurant guests through online ratings on TripAdvisor
Tepavčević, Jelena
;
Bradić, Milan
;
Luković, Slobodan
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
12
(
2021
)
1
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012615877
Saved in:
8
Customer engagement in the hotel industry : perceptions of hotel staff and guests
Järvi, Henna
- In:
International journal of business innovation and research
18
(
2019
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011982392
Saved in:
9
Sharing dissatisfaction online : analyzing the nature and predictors of hotel guests negative reviews
Fernandes, Teresa
;
Fernandes, Filipa
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 127-150
Persistent link: https://www.econbiz.de/10011848333
Saved in:
10
Tourismusentwicklung in Mecklenburg-Vorpommern und Gästezufriedenheit : Klimawandel im Ostseeraum und Herausforderungen für die Wirtschaft Mecklenburg-Vorpommerns
Werner, Kathrin
;
Sperling, Werner
;
Hansch, Antje
; …
-
2009
Persistent link: https://www.econbiz.de/10003892566
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