//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Determinanten der Qualitätsbeu...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Product quality
10,519
Produktqualität
10,519
Theorie
3,981
Theory
3,981
Qualität
1,924
Consumer behaviour
1,757
Konsumentenverhalten
1,757
Qualitätsmanagement
1,665
Quality management
1,601
Service quality
1,291
Dienstleistungsqualität
1,290
USA
900
United States
867
Produktdifferenzierung
866
Product differentiation
863
Verbrauchsgüter
816
Deutschland
656
Preismanagement
592
Pricing strategy
592
Germany
519
Wettbewerb
519
Preis
504
Competition
496
Asymmetrische Information
495
Asymmetric information
494
Quality
462
Signalling
453
Price
448
Innovation
445
Duopol
439
Duopoly
439
Export
405
Produktivität
404
Kundenzufriedenheit
389
Standardisierung
387
Standardization
387
Welt
382
World
381
Estimation
366
more ...
less ...
Online availability
All
Undetermined
153
Free
73
Type of publication
All
Article
327
Book / Working Paper
61
Type of publication (narrower categories)
All
Article in journal
313
Aufsatz in Zeitschrift
313
Hochschulschrift
16
Thesis
12
Aufsatz im Buch
11
Book section
11
Graue Literatur
10
Non-commercial literature
10
Arbeitspapier
6
Working Paper
6
Case study
3
Conference paper
3
Fallstudie
3
Konferenzbeitrag
3
Aufsatzsammlung
2
Bibliografie
2
Festschrift
1
Interview
1
more ...
less ...
Language
All
English
361
German
28
Author
All
Usman, Osly
7
Han, Heesup
6
Blankson, Charles
3
Carey, Robin
3
Cho, Hallie S.
3
Choi, Beom Joon
3
Chua, Bee-Lia
3
García-Fernández, Jerónimo
3
Hasija, Sameer
3
Hyun, Sunghyup Sean
3
Kim, Hyun Sik
3
Králová, Maria
3
Piller, Frank T.
3
Prayag, Girish
3
Ryding, Daniella
3
Suchánek, Petr
3
Abu Bakar bin Abdul Hamid
2
Akter, Shahriar
2
Assaker, Guy
2
Baba, Bashir
2
Bernardo, Merce
2
Bruwer, Johan
2
Chavadi, Chandan Andanesh
2
Cheng, Ching-Chan
2
Dahlgaard, Jens Jörn
2
De Battisti, Francesca
2
Dwivedi, Yogesh Kumar
2
El Haddad, Rania
2
Enkawa, Takao
2
Fernandes, Teresa
2
Frank, Björn
2
Gleitsmann, Sinje
2
Gouthier, Matthias H. J.
2
Gusenbauer, Birgit
2
Guttzeit, Mandy
2
Gálvez-Ruiz, Pablo
2
Ilyas, Gunawan Bata
2
Kenyon, George
2
Kukanja, Marko
2
Latiff, Ahmad Shaharudin Abdul
2
more ...
less ...
Institution
All
IPRI International Performance Research Institute
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
17
International journal of hospitality management
11
Cogent business & management
6
Journal of business research : JBR
6
Journal of hospitality marketing & management
6
Journal of retailing and consumer services
6
Quality management journal : QMJ
6
Total quality management & business excellence
6
International journal of contemporary hospitality management
5
International journal of quality & reliability management
4
Journal of air transport management
4
The journal of product & brand management
4
The journal of services marketing
4
The service industries journal
4
Business and Economic Research : BER
3
International journal of applied business and economic research
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of productivity and quality management : IJPQM
3
International journal of quality and service sciences
3
International journal of sports marketing & sponsorship
3
Journal for global business advancement : JGBA
3
Journal of travel and tourism marketing
3
Metamorphosis : a journal of management research
3
Nepalese journal of economics : a publication of Uniglobe College
3
Nepalese journal of finance : a publication of Uniglobe College
3
The TQM journal : the international review of organizational improvement
3
Asia Pacific journal of marketing and logistics
2
Business process management journal
2
Economic research
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
European research studies
2
Expert journal of business and management
2
Faculty & research / Insead : working paper series
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Future Business Journal
2
Gabler Edition Wissenschaft
2
Ilmenauer Schriften zur Betriebswirtschaftslehre
2
more ...
less ...
Source
All
ECONIS (ZBW)
388
Showing
1
-
10
of
388
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The quality of American life : perceptions, evaluations, and satisfactions
Campbell, Angus
;
Converse, Philip E.
;
Rodgers, Willard L.
-
1976
Persistent link: https://www.econbiz.de/10000042557
Saved in:
2
Investigating the effect of place quality and word-of-mouth communication on intention to revisit the city of military service
Akbari, Mohsen
;
Chaijani, Milad Hooshmand
;
Derakhshan, …
- In:
International journal of leisure and tourism marketing …
4
(
2015
)
3/4
,
pp. 207-221
Persistent link: https://www.econbiz.de/10011541331
Saved in:
3
The impact of an aircraft's service environment on perceptions of in-flight food quality
Messner, Wolfgang
- In:
Journal of air transport management
53
(
2016
),
pp. 123-130
Persistent link: https://www.econbiz.de/10011546137
Saved in:
4
Does customer satisfaction on product quality illustrates loyalty of agricultural product?
Sadeli, Agriani H.
;
Utami, Hesty N.
;
Rahmanissa, Rayi
- In:
International journal of applied business and economic …
14
(
2016
)
1
,
pp. 223-232
Persistent link: https://www.econbiz.de/10011547456
Saved in:
5
Perceived quality of web-based financial advice and its impacts
Pistoia, Adriano
;
Wirtz, Bernd W.
;
Elsäßer, Marc
- In:
International journal of electronic business
12
(
2015
)
4
,
pp. 319-344
Persistent link: https://www.econbiz.de/10011548165
Saved in:
6
Peak-end pizza : prices delay evaluations of quality
Just, David
;
Sigirci, Ozge
;
Wansink, Brian
- In:
The journal of product & brand management
24
(
2015
)
7
,
pp. 770-778
Persistent link: https://www.econbiz.de/10011416948
Saved in:
7
Understanding consumer loyalty to technology-based self-services with credence qualities
Schuster, Lisa
;
Proudfoot, Judy
;
Drennan, Judy
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 522-532
Persistent link: https://www.econbiz.de/10011418359
Saved in:
8
The impact of perceived service fairness and quality on the behavioral intentions of Chinese hotel guests : the mediating role of consumption emotions
Su, LuJun
;
Swanson, Scott R.
;
Chen, Xiaohong
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 88-102
Persistent link: https://www.econbiz.de/10011485027
Saved in:
9
A consumption system model integrating quality, satisfaction and behavioral intentions in online shopping
Sun, Hongyi
;
Ni, Wenbin
;
Wang, Zhiqiang
- In:
Information technology and management
17
(
2016
)
2
,
pp. 165-177
Persistent link: https://www.econbiz.de/10011497718
Saved in:
10
Cruise passengers' perception of key quality attributes of cruise lines in North America
Chua, Bee-Lia
;
Goh, Ben
;
Huffman, Lynn
;
Jai, Catherine
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 346-371
Persistent link: https://www.econbiz.de/10011499234
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->