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~subject:"Customer satisfaction"
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Customer satisfaction
USA
330,304
United States
291,713
Consumer behaviour
83,644
Konsumentenverhalten
81,194
Theorie
49,153
Theory
48,453
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18,343
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17,475
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16,224
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13,898
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12,515
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10,917
Japan
10,748
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10,707
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10,282
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10,203
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10,174
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9,012
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8,981
World
8,779
Geldpolitik
8,569
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8,403
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8,363
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8,175
Vergleich
7,929
Brand image
7,603
Markenimage
7,565
Comparison
7,553
Kanada
7,460
Wirkungsanalyse
7,384
Börsenkurs
7,376
Share price
7,240
Impact assessment
7,170
China
7,097
Canada
6,960
Kundenzufriedenheit
6,540
Urlaubsverhalten
6,302
Holiday behaviour
6,281
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5,966
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738
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115
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3
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Han, Heesup
64
Mattila, Anna S.
30
Prayag, Girish
23
Usman, Osly
22
Wong, IpKin Anthony
20
Hyun, Sunghyup Sean
19
Jang, Soocheong
18
Aksoy, Lerzan
17
Prentice, Catherine
17
Bilgihan, Anil
16
Gustafsson, Anders
15
Su, LuJun
15
Keiningham, Timothy
14
Loureiro, Sandra Maria Correia
14
Prybutok, Victor R.
14
Söderlund, Magnus
14
Hsu, Maxwell K.
13
Balaji, M. S.
12
Kim, Wansoo
12
Klaus, Philipp
12
Mittal, Vikas
12
Rather, Raouf Ahmad
12
Wu, Luorong
12
Assaker, Guy
11
Barnes, Donald C.
11
Chua, Bee-Lia
11
Gursoy, Dogan
11
Kim, Woo Gon
11
Lee, Choong-Ki
11
Liu, Chih-Hsing
11
Qu, Hailin
11
Ryu, Kisang
11
Sirgy, M. Joseph
11
Sparks, Beverley
11
Yu, Jongsik
11
Ahn, Jiseon
10
Albayrak, Tahir
10
Blut, Markus
10
Caber, Meltem
10
Frank, Björn
10
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Mannheim
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
328
International journal of hospitality management
220
Journal of business research : JBR
173
Journal of travel and tourism marketing
133
The journal of services marketing
114
Tourism management : research, policies, practice
108
Journal of hospitality marketing & management
101
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
90
International journal of contemporary hospitality management
89
Cogent business & management
76
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
Services marketing quarterly
65
Tourism management perspectives : TMP
63
The service industries journal
62
Psychology & marketing
55
Asia Pacific journal of marketing and logistics
52
Tourism analysis : an interdisciplinary tourism & hospitality journal
49
Service business
47
Journal of service research : JSR
46
International journal of electronic marketing and retailing : IJEMR
43
Journal of strategic marketing
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of hospitality and tourism insights
41
Journal of service management
40
Journal of vacation marketing
35
The international journal of bank marketing : IJBM
35
Journal of Services Marketing
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
33
Journal of Asian finance, economics and business : JAFEB
32
Journal of Islamic marketing
32
Journal of air transport management
32
Journal of the Academy of Marketing Science
30
The TQM journal : the international review of organizational improvement
29
International journal of quality and service sciences
28
International journal of services, economics and management
28
International journal of retail and distribution management
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
27
Total quality management & business excellence
27
International journal of retail & distribution management
26
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ECONIS (ZBW)
6,531
Other ZBW resources
172
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2
RePEc
2
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1
How product design affects repurchase intention, eWOM, and museum visit intention : museum mystery boxes in China
Lin, Feng
;
Ryu, Kisang
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 434-451
Persistent link: https://www.econbiz.de/10014369822
Saved in:
2
Factors influencing sport tourists' revisit intentions : the role and effect of destination image, perceived quality, perceived value and satisfaction
Allameh, Sayyed Mohsen
;
Pool, Javad Khazaei
;
Jaberi, Akbar
- In:
Asia Pacific journal of marketing and logistics
27
(
2015
)
2
,
pp. 191-207
Persistent link: https://www.econbiz.de/10010532601
Saved in:
3
The indirect effects of destination image on destination loyalty intention through tourist satisfaction and perceived value : the bootstrap approach
Song, Zibin
;
Su, Xin
;
Li, Liaoning
- In:
Journal of travel and tourism marketing
30
(
2013
)
3/4
,
pp. 386-409
Persistent link: https://www.econbiz.de/10009775403
Saved in:
4
Destination image and behavior intention of travelers to Thailand : the moderating effect of perceived risk
Tavitiyaman, Pimtong
;
Qu, Hailin
- In:
Journal of travel and tourism marketing
30
(
2013
)
3/4
,
pp. 169-185
Persistent link: https://www.econbiz.de/10009775463
Saved in:
5
A systematic approach to scale development in tourist shopping satisfaction : linking destination attributes and shopping experience
Wong, IpKin Anthony
;
Wan, Penny Yim King
- In:
Journal of travel research : a quarterly publication of …
52
(
2013
)
1
,
pp. 29-41
Persistent link: https://www.econbiz.de/10009749889
Saved in:
6
Website processing fluency : its impacts on information trust, satisfaction, and destination attitude
Tang, Liang
;
Jang, Soocheong
;
Chiang, Lanlung
- In:
Tourism analysis : an interdisciplinary tourism & …
19
(
2014
)
1
,
pp. 111-116
Persistent link: https://www.econbiz.de/10010360847
Saved in:
7
Post-event visits as the sources of marketing strategy sustainability : a conceptual model approach
Li, Hui
;
Song, Wei
;
Collins, Roger
- In:
Journal of business economics and management
15
(
2014
)
1
,
pp. 74-95
Persistent link: https://www.econbiz.de/10010256691
Saved in:
8
Benchmarking holiday experience : the case of senior tourists
Johann, Maria
;
Panchapakesan Padma
- In:
Benchmarking : an international journal ; BIJ
23
(
2016
)
7
,
pp. 1860-1875
Persistent link: https://www.econbiz.de/10011548175
Saved in:
9
Influence of experiences on memories, satisfaction and behavioral intentions : a study of creative tourism
Ali, Faizan
;
Ryu, Kisang
;
Kashif Hussain
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 85-100
Persistent link: https://www.econbiz.de/10011484657
Saved in:
10
Effects of tour guide interpretation and tourist satisfaction on destination loyalty in Taiwan's Kinmen battlefield tourism : perceived playfulness and perceived flow as moderators
Kuo, Nien-Te
;
Chang, Kuo-Chien
;
Cheng, Yi-Sung
;
Lin, …
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 103-122
Persistent link: https://www.econbiz.de/10011485033
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