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~subject:"Customer satisfaction"
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Customer satisfaction
Welt
61
World
61
Lieferantenmanagement
57
Supplier relationship management
57
United Kingdom
56
Business ethics
55
Großbritannien
55
Sweden
54
Multinationales Unternehmen
53
Human Resource Management
52
Personalmanagement
52
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Theory
52
Transnational corporation
51
Corporate social responsibility
43
Globalization
41
South Africa
38
Corporate Social Responsibility
37
Sustainability
37
Geldpolitik
36
Relationship marketing
36
Kundenzufriedenheit
35
Monetary policy
34
Globalisierung
33
Beziehungsmarketing
32
Marketing
32
Norway
32
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31
SME
31
Supply chain
31
Nachhaltigkeit
29
Sustainable development
29
Südafrika
29
Unternehmensethik
29
Schweden
28
Business-to-business marketing
27
B-to-B-Marketing
26
Confidence
26
Vertrauen
26
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English
35
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Svensson, Göran
35
Mysen, Tore
8
Høgevold, Nils M.
6
Padin, Carmen
6
Høgevold, Nils
5
Mostert, Pierre
5
Otero-Neira, Carmen
5
Roberts-Lombard, Mornay
5
Lee, Tzong-ru
4
Mpinganjira, Mercy
4
Billström, Anders
3
Ferro, Carlos
3
Ferro-Soto, Carlos
3
Hutchinson, David
3
Rindell, Anne
3
Singh, Jang
3
Guan, Jyh-Liang
2
Padín, Carmen
2
Petzer, Daniel J.
2
Rodríguez, Rocío
2
Sosa Varela, Juan Carlos
2
Zietsman, Mariëtte Louise
2
Chuchu, Tinashe
1
De Meyer-Heydenrych, Christine F.
1
DeMeyer, Christine F.
1
Galbreath, Jeremy
1
Jyh-Liang, Guan
1
Magaña Carrillo, Irma
1
Mehmetoglu, Mehmet
1
Ndoro, Tinashe
1
Payan, Janice
1
Payan, Janice M.
1
Roberts-Lombard, Kristiana
1
Slåtten, Terje
1
Svari, Sander
1
Sværi, Sander
1
Van der Merwe, Michelle Caroline
1
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1
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International journal of procurement management
6
Journal of business-to-business marketing
5
The journal of business & industrial marketing
4
International journal of business excellence
3
International journal of quality and service sciences
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
European Business Review
1
European research on management and business economics
1
International journal of business excellence : IJBEX
1
International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
International journal of logistics economics and globalisation
1
Journal of business economics and management
1
Journal of contemporary marketing science
1
Journal of small business and entrepreneurship : JSBE
1
Managing service quality : MSQ ; an international journal
1
South African journal of business management
1
South African journal of economic and management sciences
1
The international journal of bank marketing : IJBM
1
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ECONIS (ZBW)
34
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1
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1
Properties of quality constructs in Canadian business relationships
Hutchinson, David
;
Singh, Jang
;
Svensson, Göran
; …
- In:
International journal of business excellence
5
(
2012
)
4
,
pp. 429-443
Persistent link: https://www.econbiz.de/10009576395
Saved in:
2
Antecedents and postcedents of satisfaction in business relationships in Canada
Hutchinson, David
;
Singh, Jang
;
Svensson, Göran
; …
- In:
International journal of logistics economics and …
3
(
2011
)
4
,
pp. 189-209
Persistent link: https://www.econbiz.de/10009502619
Saved in:
3
Trust and commitment-based satisfaction and the impact on specific investments, formalisation and opportunism
Mysen, Tore
;
Svensson, Göran
;
Lee, Tzong-ru
- In:
International journal of business excellence
4
(
2011
)
6
,
pp. 696-714
Persistent link: https://www.econbiz.de/10009505724
Saved in:
4
Inter-relationships among focal dimensions in relationship quality : a quantitative and exploratory approach
Hutchinson, David
;
Singh, Jang
;
Svensson, Göran
; …
- In:
International journal of procurement management
5
(
2012
)
2
,
pp. 229-252
Persistent link: https://www.econbiz.de/10009549318
Saved in:
5
Atmospheric experiences that emotionally touch customers : a case study from a winter park
Slåtten, Terje
;
Mehmetoglu, Mehmet
;
Svensson, Göran
; …
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
6
,
pp. 721-746
Persistent link: https://www.econbiz.de/10009525044
Saved in:
6
New aspects of research to assess and manage critical incidents in service encounters : teleological actions, interactive interface and perceptual gaps
Padin, Carmen
;
Svensson, Göran
;
Otero-Neira, Carmen
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
1
,
pp. 27-51
Persistent link: https://www.econbiz.de/10010516547
Saved in:
7
Perceived justice in South African airline and hospital industries : measurement model
DeMeyer, Christine F.
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10009768462
Saved in:
8
Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships
Rindell, Anne
;
Svensson, Göran
;
Mysen, Tore
; …
- In:
International journal of business excellence
7
(
2014
)
1
,
pp. 16-27
Persistent link: https://www.econbiz.de/10011482011
Saved in:
9
Trust and commitment as mediators between economic and non-economic satisfaction in manufacturer-supplier relationships
Ferro, Carlos
;
Padin, Carmen
;
Svensson, Göran
;
Payan, …
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 13-23
Persistent link: https://www.econbiz.de/10011539306
Saved in:
10
A sequential logic model between sales performance and salesperson satisfaction in B2B markets
Rodríguez, Rocío
;
Høgevold, Nils
;
Otero-Neira, Carmen
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10012797127
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