//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Towards a phronetic approach t...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
82,982
Konsumentenverhalten
80,502
Sustainable development
49,917
Nachhaltige Entwicklung
49,359
Nachhaltigkeit
22,801
Sustainability
18,106
Theorie
14,925
Theory
14,602
Welt
10,870
World
10,780
Relationship marketing
9,050
Beziehungsmarketing
9,016
Corporate social responsibility
8,691
Corporate Social Responsibility
8,675
Deutschland
8,282
Brand management
7,714
Markenführung
7,673
Germany
7,545
Brand image
6,736
Markenimage
6,696
USA
6,524
United States
6,187
Online-Handel
5,620
Online retailing
5,609
Kundenzufriedenheit
5,552
sustainable development
5,015
Social Web
4,873
Social web
4,871
Environmental management
4,640
Umweltpolitik
4,640
Umweltmanagement
4,559
Online-Marketing
4,542
Internet marketing
4,531
Service quality
4,438
Innovation
4,412
Dienstleistungsqualität
4,393
Brand
4,341
Markenartikel
4,330
India
4,268
more ...
less ...
Online availability
All
Undetermined
3,165
Free
949
Type of publication
All
Article
5,062
Book / Working Paper
648
Journal
3
Type of publication (narrower categories)
All
Article in journal
4,778
Aufsatz in Zeitschrift
4,778
research-article
137
Aufsatz im Buch
114
Book section
114
Hochschulschrift
73
Graue Literatur
69
Non-commercial literature
69
Conference paper
50
Konferenzbeitrag
50
Thesis
50
Arbeitspapier
40
Working Paper
40
Collection of articles of several authors
13
Sammelwerk
13
Konferenzschrift
10
Aufsatzsammlung
9
conceptual-paper
9
Case study
5
Fallstudie
5
Collection of articles written by one author
4
Ratgeber
4
Sammlung
4
non-article
4
review-article
4
Conference proceedings
3
case-report
3
Guidebook
2
viewpoint
2
Fallstudiensammlung
1
Glossar enthalten
1
Glossary included
1
Handbook
1
Handbuch
1
Lehrbuch
1
Reprint
1
Textbook
1
back-matter
1
review
1
more ...
less ...
Language
All
English
5,607
German
102
French
2
Undetermined
2
Author
All
Han, Heesup
55
Mattila, Anna S.
26
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
14
Söderlund, Magnus
14
Gustafsson, Anders
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Prybutok, Victor R.
12
Wu, Luorong
12
Keiningham, Timothy
11
Rather, Raouf Ahmad
11
Ryu, Kisang
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Qu, Hailin
10
Quach, Sara
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Gil Saura, Irene
9
Hsu, Maxwell K.
9
Kim, Woo Gon
9
McColl-Kennedy, Janet R.
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Sparks, Beverley
9
Sreejesh, S.
9
Su, LuJun
9
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
320
International journal of hospitality management
194
Journal of business research : JBR
155
The journal of services marketing
103
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
87
International journal of contemporary hospitality management
77
Cogent business & management
73
Tourism management : research, policies, practice
59
Services marketing quarterly
58
The service industries journal
50
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Service business
41
Journal of strategic marketing
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of Services Marketing
31
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of Asian finance, economics and business : JAFEB
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
International journal of services and operations management
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
more ...
less ...
Source
All
ECONIS (ZBW)
5,549
Other ZBW resources
161
BASE
2
RePEc
1
Showing
1
-
10
of
5,713
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Investigating the impact of restaurants' sustainable practices on consumers' satisfaction and revisit intentions : a study on leading green restaurants
Chaturvedi, Pallavi
;
Kulshreshtha, Kushagra
;
Tripathi, Vikas
- In:
Asia-Pacific journal of business administration
16
(
2024
)
1
,
pp. 41-62
Persistent link: https://www.econbiz.de/10014455579
Saved in:
2
Customer loyalty : exploring its antecedents from a green marketing perspective
Martínez, Patricia
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 896-917
Persistent link: https://www.econbiz.de/10011408130
Saved in:
3
How do green attributes elicit pro-environmental behaviors in guests? : the case of green hotels in Vietnam
Ho Le Thu Trang
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 14-28
Persistent link: https://www.econbiz.de/10012179359
Saved in:
4
An empirical model for assessing consumer behaviour towards hotel sustainable practices : a study from emerging economy
Sharma, Shikha
;
Mahajan, Anupama
;
Virmani, Naveen
; …
- In:
Competitiveness review : CR
33
(
2023
)
1
,
pp. 222-239
Persistent link: https://www.econbiz.de/10013552845
Saved in:
5
Sustainable development practices in the hospitality industry : an empirical study of their impact on customer satisfaction and intentions
Prud’homme, Brigitte
;
Raymond, Louis
- In:
International journal of hospitality management
34
(
2013
),
pp. 116-126
Persistent link: https://www.econbiz.de/10009766723
Saved in:
6
Antecedents of green behavioral intentions : a cross-country study of Turkey, Finland and Pakistan
Konuk, Faruk Anıl
;
Ur Rahman, Saleem
;
Salo, Jari
- In:
International journal of consumer studies
39
(
2015
)
6
,
pp. 586-596
Persistent link: https://www.econbiz.de/10011418906
Saved in:
7
The role of environmental attitude in a nature-based festival : the case of Boryeong Mud Festival
Choi, Youngjoon
;
Buzinde, Christine N.
;
Kerstetter, Deborah
- In:
Tourism analysis : an interdisciplinary tourism & …
17
(
2012
)
4
,
pp. 417-429
Persistent link: https://www.econbiz.de/10009688878
Saved in:
8
Why should hotels go green? : insights from guests experience in green hotels
Merli, Roberto
;
Preziosi, Michele
;
Acampora, Alessia
; …
- In:
International journal of hospitality management
81
(
2019
),
pp. 169-179
Persistent link: https://www.econbiz.de/10012128332
Saved in:
9
Synthesizing the effects of green experiential quality, green equity, green image and green experiential satisfaction on green switching intention
Wu, Hung-Che
;
Ai, Chi-Han
;
Cheng, Ching-Chan
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 2080-2107
Persistent link: https://www.econbiz.de/10011624257
Saved in:
10
The influence of recent hotel amenities and green practices on guests' price premium and revisit intention
Kim, Woo Gon
;
Li, Jun
;
Han, Jin Soo
;
Kim, Yunkyong
- In:
Tourism economics : the business and finance of tourism …
23
(
2017
)
3
,
pp. 577-593
Persistent link: https://www.econbiz.de/10011702499
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->