Why should hotels go green? : insights from guests experience in green hotels
Year of publication: |
2019
|
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Authors: | Merli, Roberto ; Preziosi, Michele ; Acampora, Alessia ; Ali, Faizan |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 81.2019, p. 169-179
|
Subject: | Behavioral intentions | Customer satisfaction | Eco-label | Green hotels | Green practices | PLS-SEM | Hotellerie | Hotel industry | Kundenzufriedenheit | Konsumentenverhalten | Consumer behaviour | Umweltmanagement | Environmental management | Öko-Marketing | Green marketing | Umweltzeichen | Umweltbewusstsein | Environmental consciousness | Öko-Produkt | Sustainable product | Dienstleistungsqualität | Service quality |
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