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~subject:"Customer satisfaction"
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Customer satisfaction
Beziehungsmarketing
9
Consumer behaviour
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Konsumentenverhalten
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Relationship marketing
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Social Web
6
Social web
6
B-to-B-Marketing
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Business-to-business marketing
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Lieferantenmanagement
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Video game
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Confidence
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Customer integration
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Kundenintegration
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Marketingmanagement
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Vertrauen
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Virtual reality
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Virtuelle Realität
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Betriebliche Wertschöpfung
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Emotion
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Value creation
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Brand image
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Dienstleistungsmarketing
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Großbritannien
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Kundenzufriedenheit
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Markenimage
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Market research
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Retail trade
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Services marketing
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Trust
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United Kingdom
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Garry, Tony
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Biggemann, Sergio
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Fakhimi, Arezoo
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Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Journal of consumer behaviour : an international research review
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ECONIS (ZBW)
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Consumer spophistication and the role of emotion on satisfaction judgments within credence services
Garry, Tony
- In:
Journal of consumer behaviour : an international …
6
(
2007
)
6
,
pp. 383-397
Persistent link: https://www.econbiz.de/10003617594
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2
The effects of anthropomorphised virtual conversational assistants on consumer engagement and trust during service encounters
Fakhimi, Arezoo
;
Garry, Tony
;
Biggemann, Sergio
- In:
Australasian marketing journal : AMJ ; official journal …
31
(
2023
)
4
,
pp. 314-324
Persistent link: https://www.econbiz.de/10014381402
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