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Customer satisfaction
China
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Beziehungsmarketing
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clumpiness
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customer lifetime value
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Information systems and e-business management : ISeB
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Dynamic quality and pricing decisions in customer-intensive service systems with online reviews
Zhao, Cui
;
Zhang, Yao
- In:
International journal of production research
57
(
2019
)
18
,
pp. 5725-5748
Persistent link: https://www.econbiz.de/10012193647
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2
Developing user loyalty for social networking sites : a relational perspective
Gu, Rui
;
Oh, Lih-Bin
;
Wang, KanLiang
- In:
Journal of electronic commerce research : JECR
17
(
2016
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011452162
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3
User adoption and purchasing intention after free trial : an empirical study of mobile newspapers
Wang, Ting
;
Oh, Lih-bin
;
Wang, KanLiang
;
Yuan, Yufei
- In:
Information systems and e-business management : ISeB
11
(
2013
)
2
,
pp. 189-210
Persistent link: https://www.econbiz.de/10009742917
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