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~subject:"Customer satisfaction"
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Vertrauen in elektronische Net...
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Customer satisfaction
Electronic Commerce
23,511
E-commerce
20,549
Vertrauen
16,728
Confidence
15,989
Konsumentenverhalten
5,525
Consumer behaviour
5,522
Online-Handel
5,490
Online retailing
5,486
Internet
5,198
Deutschland
3,843
trust
3,722
Theorie
3,711
Theory
3,659
Konzern
3,611
Trust
3,571
Germany
3,462
Corporate group
2,925
Relationship marketing
2,865
Beziehungsmarketing
2,859
Welt
2,454
World
2,428
Online-Marketing
2,286
Internet marketing
2,253
Social Web
2,229
Social web
2,229
Digitalisierung
2,011
Lieferantenmanagement
1,944
Supplier relationship management
1,941
USA
1,870
Digitization
1,860
Experiment
1,851
United States
1,749
Informationstechnik
1,594
Digitale Plattform
1,528
Digital platform
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Information technology
1,494
Kundenzufriedenheit
1,402
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Svensson, Göran
17
Usman, Osly
14
Mysen, Tore
8
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6
Lee, Choong-Ki
6
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5
Chung, Namho
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Jacob, Jayanth
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Mpinganjira, Mercy
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Osman, Zahir
5
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5
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5
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4
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4
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4
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4
Lombart, Cindy
4
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4
Mohd-Any, Amrul Asraf
4
Mostert, Pierre
4
Nimako, Simon Gyasi
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Paulssen, Marcel
4
Pratiwi, Hana
4
Prybutok, Victor R.
4
Rajaobelina, Lova
4
Rosmawati, Pipih
4
Zhang, Yu
4
Amin, Muslim
3
Bauer, Hans H.
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Billström, Anders
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Brun, Isabelle
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Carlson, Jamie
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Cenfetelli, Ronald T.
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Cheah, Jun-Hwa
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Chinomona, Richard
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3
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Journal of retailing and consumer services
72
International journal of electronic marketing and retailing : IJEMR
20
International journal of hospitality management
20
Journal of internet commerce
20
International journal of electronic customer relationship management : IJECRM
19
Asia Pacific journal of marketing and logistics
18
Journal of business research : JBR
17
Journal of travel and tourism marketing
17
International journal of e-business research : an official publication of the Information Resources Management Association
16
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
16
Cogent business & management
14
International journal of business information systems : IJBIS
14
The service industries journal
14
Service business
13
Journal of strategic marketing
12
Journal of hospitality marketing & management
11
The journal of services marketing
11
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
11
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Electronic commerce research and applications
9
Information systems and e-business management : ISeB
9
International journal of quality & reliability management
9
Journal of financial services marketing
9
Psychology & marketing
9
Services marketing quarterly
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
International journal of retail and distribution management
8
Journal of customer behaviour
8
Journal of service research : JSR
8
Pakistan journal of commerce and social sciences
8
The international journal of bank marketing : IJBM
8
Electronic markets : the international journal on networked business
7
International journal of quality and service sciences
7
Journal of Asian finance, economics and business : JAFEB
7
Journal of electronic commerce research : JECR
7
The TQM journal : the international review of organizational improvement
7
The journal of business & industrial marketing
7
Tourism management : research, policies, practice
7
Administrative Sciences : open access journal
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ECONIS (ZBW)
1,401
RePEc
3
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1
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10
of
1,404
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date (oldest first)
1
Satisfaction
trust
and loyalty of repeat online consumer within the Japanese online supermarket trade
Moriuchi, Emi
;
Takahashi, Ikuo
- In:
Australasian marketing journal
24
(
2016
)
2
,
pp. 146-156
Persistent link: https://www.econbiz.de/10011527547
Saved in:
2
Managing citizens' uncertainty in e-government services : the mediating and moderating roles of transparency and
trust
Venkatesh, Viswanath
;
Thong, James Y. L.
;
Chan, Frank K. Y.
- In:
Information systems research : ISR
27
(
2016
)
1
,
pp. 87-111
Persistent link: https://www.econbiz.de/10011460105
Saved in:
3
The dark side of good reputation and loyalty in online retailing : when
trust
leads to retaliation through price unfairness
Riquelme, Isabel P.
;
Román, Sergio
;
Cuestas, Pedro J.
; …
- In:
Journal of interactive marketing : a quarterly …
47
(
2019
),
pp. 35-52
Persistent link: https://www.econbiz.de/10012060911
Saved in:
4
A customer loyalty model for e-commerce recommendation systems
Ebrahimi, Leila
;
Mirabi, Vahid Reza
;
Ranjbar, Mohammad …
- In:
Journal of information & knowledge management : JIKM
18
(
2019
)
3
,
pp. 1950036-1-1950036-33
Persistent link: https://www.econbiz.de/10012129317
Saved in:
5
Impact of service quality on consumer perception with reference to multi e-retailers
Malik, Garima
;
Oberoi, Manpreet Kaur
- In:
Global journal of business management : GJBM
10
(
2016
)
2
,
pp. 55-70
Persistent link: https://www.econbiz.de/10011664326
Saved in:
6
Trust
, satisfaction, and online repurchase intention : the moderating role of perceived effectiveness of e-commerce institutional mechanisms
Fang, Yulin
;
Qureshi, Israr
;
Sun, Heshan
;
McCole, Patrick
; …
- In:
Management information systems : mis quarterly
38
(
2014
)
2
,
pp. 407-427
Persistent link: https://www.econbiz.de/10010425085
Saved in:
7
Travelers' parasocial interactions in online travel communities
Choi, Sooyoung
;
Kim, Insin
;
Cha, Kyungsoo
;
Suh, Yong-Kun
; …
- In:
Journal of travel and tourism marketing
36
(
2019
)
8
,
pp. 888-904
Persistent link: https://www.econbiz.de/10012179492
Saved in:
8
Blueprint for retail website design : attracting and retaining millennial online shoppers
Wright, Linda Berns
;
Haug, James C.
;
Huckabee, Allen
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 170-196
Persistent link: https://www.econbiz.de/10012179574
Saved in:
9
A study on the individual's online shopping continuance intention on Amazon.in for consumer electronics
Dayal, Smita
;
Palsapure, Deelip
- In:
International journal of business and globalisation : IJBG
24
(
2020
)
2
,
pp. 240-255
Persistent link: https://www.econbiz.de/10012168699
Saved in:
10
Building loyalty in e-commerce : does consumer income matter?
Ferreira, Viviane Moura Rocha
;
Parente, Juracy
; …
- In:
International journal of business and systems research …
14
(
2020
)
1
,
pp. 74-94
Persistent link: https://www.econbiz.de/10012168745
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